Clarion Housing Group
Resident Liaison Officer
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Salary: £33,816 to £41,486 per annum (pro rata)
Location: Luton, Hartwood House
Hours: 18 hours per week
Contract Type: Fixed Term Contract/Secondment until December 2027
We're looking to recruit a part-time Resident Liaison Officer to join our existing team. You'll support residents by providing information, guidance, and signposting to relevant internal and external services that may assist with their housing journey and future accommodation options.
This is a fantastic opportunity to join a fast-paced and dynamic team where you'll be working on a project that really makes a difference to our residents and improves ways of working. You will be responsible for delivering a project focused on coordinating permanent and temporary moves for residents within a LiveSmart scheme that is being decommissioned. The role will involve supporting residents through the process, ensuring moves are managed smoothly, and providing tailored support to customers, often those who are vulnerable, to achieve positive outcomes.
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Our residents are our priority, and we are keen to ensure we hear their views and communicate effectively on service promises.
You'll report into a Regeneration Programme Lead, and we can support some home working, with frequent attendance at the scheme, offices, and resident visits as required, so applicants must be able to travel across the local region as and when required.
If this sounds like an opportunity for you, then take a look at the full role profile for more information.
Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information.
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This is a hybrid role based in our Luton, Hartwood House office. You'll split your time between working from home, the office, and the Livesmart property based in Luton, as well as travel around the region as and when required.
Closing Date: Wednesday 29th July 2026 at midnight.
Applicants must be able to travel across the region as required.
This post is subject to Basic Criminal Record Check Clearance.
At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Act now - apply today! This vacancy may close early without notice.
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