Crown Lift Trucks UK
Resident Service Engineer - Doncaster
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Service Technician – Forklift Maintenance & Repair
About Crown Lift Trucks Ltd
Crown is one of the world’s largest material handling companies, renowned for:
- Award-winning product design
- Advanced engineering & technology
- Superior after-sales service
- Vertically integrated processes for design, manufacture, and distribution
For 80 years, Crown has focused on innovative solutions that improve customer productivity and operating efficiency. Their product range includes:
- Forklifts
- Batteries & chargers
- Automation solutions & fleet management technologies
- Warehouse solutions (products & design services)
Since 1945, Crown has been a family-owned company centred on customer excellence, with the brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.”
Job Description
Role Overview
As a Service Technician, you will:
- Carry out safe, professional, and cost-effective service and repairs to forklift equipment on customer sites.
- Adhere to Health & Safety and Quality procedures.
- Monitor on-site stock to ensure sufficient inventory for daily fleet maintenance.
- Conduct inspections and ensure repaired trucks meet safety standards.
- Accurately complete job sheets, timesheets, purchase requisitions, and parts paperwork within deadlines.
- Take responsibility for all tools, equipment (van, laptop, printer), and ensure they arefit-for-purpose.
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Key Responsibilities
- Work to planned scheduled deadlines for service and maintenance tasks.
- Occasional off-site work may be necessary.
- Fault diagnosis and remedial work.
- Uphold quality and safety compliance.
- Maintain meticulous documentation and technical reports.
Knowledge & Training Requirements
You must have knowledge in one of the following fields and demonstrate willingness for specialised training:
- Mechanical engineering
- Electrical engineering
- Hydraulics
Person Specification
Essential Skills
- Hold a full UK driving licence.
- Proficient in fault finding & repair processes.
- GCSE standard (≥ Grade C) in English & Mathematics.
- Practical experience in Health & Safety workshop environments.
- Self-motivated and committed to continuous professional development.
- Strong organisational skills, problem-solving attitude, and accuracy under pressure.
- Ability to multi-task, prioritise workloads, and meet deadlines.
- Savvy to work independently or collaboratively.
- Excellent written and verbal communication.
- Consultation and negotiation skills.
- Flexible to manage diverse operational demands.
- Resilience, initiative, and ability to perform under pressure.
Desirable Skills
- Recent forklift truck service experience (not compulsory).
- Engineering qualifications (advantageous).
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Vacancy Details
Working Hours
Monday – Friday, with a shift pattern discussing at interview.
Perks & Benefits
- Company van and fuel card provided, with private use eligibility (tax compliant).
- 25 paid holiday days plus Bank Holidays.
- Competitive salary.
- Pension plan via Crown’s company contribution scheme.
Company Culture
Crown fosters a culture of passionate employees and innovation. Over 1,000 employees have conducted 25+ year careers with Crown, proving their commitment to growth.
Furthermore, Crown invests in employees through:
- Training/development programmes
- Value-driven compensation packages
Additional Benefits
-
Assistance with equipment (tooling)
-
Exclusive discount scheme with access to high-value brand deals (via UK retailers)
-
Employee wellness support (Note: Oral mention of “Tell Us Health” likely marketing material—location would need verifiable)
Application Information
Contact Person: Tracey Sherwood-Page Address: Crown Lift Trucks Ltd Rutherford Road, Basingstoke, RG24 8PD
Inquiries: Contact via:
- Email: uk.recruitment@crown.com
- Phone: +44(0)1256 300 211
- Website: www.crown.com (link to full listings)
Appropriate references await. Crown welcomes applications demonstrating passion for material handling, technical solutions, and team collaboration!
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