Crown Gabelstapler GmbH & Co. KG - Deutschland
Resident Service Engineer -
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Resident Service Engineer -
About Us
Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency.
Crown produces a broad range of:
- Forklifts
- Batteries and chargers
- Automation solutions and fleet management technologies
- Warehouse solutions products and design services
Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. Its brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.”
Job Description
Role: #serviceengineers
To carry out service and repairs to equipment on customer sites in a safe, professional, and cost-effective manner, while maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.
Responsibilities
- Work to a planned schedule of service and maintenance jobs at client premises.
- Occasionally involve working off-site when required.
- Monitor and count site stock to ensure sufficient supplies for daily fleet maintenance.
- Conduct inspections and monitor the safety of repaired and maintained trucks.
- Complete the following documentation on time:
- Job sheets
- Timesheets
- Purchase requisitions and parts paperwork
- Ensure full responsibility for all equipment and tooling (including van, laptop, printer, etc.)**, maintaining a safe condition for the work type.
- Adhere to strict planned schedules and deadlines.
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Required Knowledge and Skills
The role requires experience or keen willingness for additional training in at least one of the following areas:
- Mechanical engineering
- Electrical engineering
- Hydraulics
Abilities and Attitude
You will demonstrate the ability to:
- Work independently and in a team.
- Possess clear communication skills (both oral and written).
- Operate to a high standard, meet tight deadlines, and manage multiple tasks.
- Exhibit can-do spirit, resilience under pressure, and adaptability to diverse workloads.
Person Specification
Essential Skills/Experience
- Hold a full UK driving licence.
- Be proficient in fault-finding and repairs.
- Have GCSE grades (or equivalent) in English and maths (Grade C or higher).
- Experience with Health & Safety requirements in a workshop environment.
- Commitment to personal and professional development.
- Strong organisational skills; solution-driven, resourceful, and detail-oriented.
- Ability to multi-task while prioritising workloads for deadlines.
- Experience working independently or collaboratively.
- Possess clear consultation and negotiation skills.
- Show flexibility for diverse role responsibilities.
- Highly self-motivated, resilient under pressure, and maintain a positive attitude.
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Desirable Skills/Experience
- Relevant recent experience in the forklift truck service environment (not essential).
- Engineering qualification (preferred).
Vacancy Details
Hours
- Monday – Friday (shift pattern discussed at interview).
Company Benefits
- Company vehicle (with fuel card) provided, subject to tax regulations.
- Option for private use, if adherent to regulations.
- Holiday allowance: 25 days + public bank holidays in the UK.
- Salary: Competitive.
- Pension scheme offered.
Crown believes its employees are invaluable to success in the material handling industry. The company fosters a culture of passionate individuals and inspired innovation, prioritising career development:
- Provides training and competitive compensation.
- Supports social benefits, including:
- Tooling assistance.
- Discount scheme with free perks from major UK brands (Tell Us Health).
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