Objectives

In this role, you will:

• Utilise authentic leadership, role modelling, and inspirational skills to motivate staff and deliver excellent quality of care.
• Take responsibility for the day-to-day running of the service with 24-hour accountability for delivering care to service users.
• Ensure efficient use of resources, including financial performance monitoring and maintaining high occupancy levels.
• Promote independence, choice, and personalisation for service users.
• Strict adherence to regulatory and legislative requirements, including CQC registration and NMC guidelines.

Leadership Responsibilities

• Serve as a positive role model, fostering an approachable and visible leadership style across all team levels.
• Set and uphold clear care standards aligned with Shaw Healthcare’s Vision:

  "To provide the quality of care we would want for our own loved ones"

• Implement thorough recruitment policies, ensuring professional treatment of candidates and a comprehensive onboarding process.
• Drive continuous quality improvement through clinical governance frameworks.

General Management Duties

• Oversee service budgets and achieve key performance indicators.
• Ensure compliance with statutory regulations (e.g., environmental health, health & safety).
• Support service users in managing their finances, maintaining accurate financial records.
• If appointed as a financial controller for any service user, ensure fair and ethical financial oversight.
• Promote a culture of meaningful activities, empowering the team to facilitate engagement.

Essential Requirements

A successful candidate should embody:

• Caring and compassionate qualities
• Proven experience in managing a similar care service (preferably within a comparable client group)