Hyperoptic
Residential Sales Advisor
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Job title: Residential Sales Advisors (B2C)
Hyperoptic has announced a strategic plan to extend its full fibre broadband services to at least an additional one million UK homes by leveraging the Openreach network.
Locations: Edinburgh, Glasgow, Manchester, Southampton or Cardiff
Salary: £28,000 base plus On Target Commission c£28.000+ Due to the nature of field sales the hours are Monday to Friday 10.30am-7pm
About the role As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback.
Your KPIs within this role will be to knock on 100 doors per day and convert 3 sales. As you are promoted up through the bandings based on your sales, you will also then have the opportunity to start to reach out to website leads and flexibility of 1 day home working dependant on company requirements.
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What will you be doing? As a new joiner your KPIs within this role will be to knock on 100 doors per day and convert 40 sales per month Meet or exceed sales targets and increase sales conversion rate Make sure a schedule of visits are completed on daily basis Maximise potential of every interaction with potential customer Act as brand ambassador of the company Demonstrate company values in every interaction with customers Present benefits of our service in a clear and understandable way Promote Hyperoptic product and service advantages Collect customers' feedback about our brand, product, pricing, competitors influence, promotions
What we are looking for: Demonstrated good academic record Experience working in a sales role Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs Experience with complaint/feedback handling Highly motivated, energetic sales person who loves selling and who is up for a challenge Ambitious and comfortable with targets
Why work for us? We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)
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Some of our key Benefits Competitive salary 25 days' paid holiday increasing each year, to a max of 35 Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer Private medical Insurance provided by AXA health Life assurance giving you cover of 4 times your base salary Partnership with the Kings Trust Our pension scheme matches your contributions up to 4% Retail offers — discounts from hundreds of recognisable brands Free Hyperoptic broadband if you live in a Hyperoptic area Enhanced pay for new parents
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next? You apply We carefully review your application We'll get back to you — even if it's a no (for now) For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.
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