How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Resource Co-Ordinator
Location: Tayside, Perth & Kinross (base)
Contract: Permanent
Hours: Full Time (37)
Salary: £28,191.87
We are looking for a Resource Co-ordinator to provide an effective, customer-focused service that supports the delivery of consistent, high-quality care services within a defined area.
Reporting to the Senior Resource Co-ordinator, you will develop a strong understanding of service requirements, individuals’ needs and preferences, and staff availability and skills. By bringing this information together, you will proactively match staffing resources to service needs in a fast-moving environment — helping to ensure effective service delivery, maximise staffing efficiency and minimise reliance on agency staff.
You will act as a central point of contact for staff deployment and rota management using Ark’s Information Management System (AIMS), working closely with local management teams and contributing to system development and continuous improvement.
Key Responsibilities
Staff Deployment & Service Delivery
- Plan, create and maintain staff rotas, ensuring they are available for staff to view in line with our agreed rota guidance
- Deploy staff to ensure contracted hours are met and service needs are covered
- Co-ordinate cover for planned and unplanned absences
- Manage the deployment of relief staff to help minimise costs and agency use within the service
Systems, Data & Compliance
- Ensure all staff deployment is managed through AIMS in line with Ark’s deployment principles
- Monitor compliance with AIMS and provide support to improve usage
- Analyse data, produce KPI reports, and support managers to use information effectively
- Prepare Excel spreadsheets and Word documents as required
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Collaboration & Communication
- Act as a first point of contact for AIMS queries across the organisation
- Build effective relationships with managers, staff, agencies and head office teams
- Work closely with Care & Support, People & Organisational Development, Finance and IT colleagues
- Support communication between services, relief staff
Learning, Development & Improvement
- Support staff induction and ongoing training in the use of AIMS
- Contribute to the development of guidance materials and system improvements
- Take part in the AIMS Working Group and support continuous improvement initiatives
You will work on a rota that includes weekend, evening and early morning hours to help support business needs. Hybrid working is available following a successful induction period, working 2 days in the office and 3 at home.
About You
Essential
- English and Maths National 5 (pass) or SCQF Level 5
- Experience working in a fast-paced, dynamic environment with changing priorities
- Experience developing or managing staff rotas or deploying resources
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to maintain accurate records
- Confident using digital systems, including Microsoft Word and Excel
Desirable
- SCQF qualification at Level 7 or above
- Experience within social care or a similar frontline service environment
- Understanding of learning disabilities and support requirements
- Experience supporting system development or process improvement
- Experience working to KPIs and performance measures
Key Competencies
- Communication
- Teamwork
- Customer Service
- Problem Solving
- Managing Change
- Leadership
- Professional Boundaries
- Continuous Learning
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Ark?
A values-driven organisation focused on human rights and quality support
Supportive team environment with opportunities to learn and develop
The chance to make a real impact on service delivery and people’s lives
In return for your valuable contribution, Ark will also offer you:
- Annual Leave Buy & Sell Scheme - Employees have the option to sell or buy additional annual leave, up to a maximum of 5 days (or 1 working week for part-time staff) per year.
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported people’s lives, helping them to achieve their dreams.
Ark would love to hear from you whether you are an experienced Support Practitioner or new to Social Care.
Apply now to join us at this exciting time as our service grows by clicking the link below.
Job Outline
CVs will not be considered.
Please note Ark is not a UK Visa Sponsor.
Closing Date: 9th August 2026
All interviews will be conducted in person on 25th August at Perth office.
If anyone has any questions prior to applying to contact Rachel McInally rachel.mcinally@arkha.org.uk between 13th - 23rd July 2026 and Brenda Scott brenda.scott@arkha.org.uk between 27th July - 6th August 2026
Scottish Charity No. SCO15694
Working towards equal opportunities and a diverse workforce
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location