One Aldwych
RESTAURANT AND ROOM SERVICE MANAGER
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Restaurant and Room Service Manager
Contract: Full time
A unique opportunity to join a five-star team at One Aldwych - London’s cultured, independent hotel
As one of the very few hotels in London that can say it is truly independent, our story is very much our own to write.
We are authentic people and original thinkers, looking for colleagues who are keen to get cultured and be independent.
Home to our Michelin Key awarded hotel, Indigo restaurant, celebrated for redefining luxury dining through its entirely gluten and dairy free menus, alongside private dining and events spaces, we are now looking for an exceptional Restaurant and Room Service Manager to help shape the next chapter of our Food & Beverage story. Reporting to the Food & Beverage Operations Manager, you will lead the day to day operation of Indigo Restaurant and Room Service, whilst playing a key role in the successful delivery of private events and functions across the hotel.
Your Rewards And Benefits
The experiences we create for our guests are only possible because of the talented people behind them. We are committed to creating an environment where our teams feel supported, recognised and able to thrive both personally and professionally. Our benefits reflect the importance we place on the people who make One Aldwych what it is.
Everyday Value & Lifestyle
- 50% discount across our food and beverage outlets
- Complimentary overnight stay after one year of service
- Preferential accommodation rates for you, your friends and family at One Aldwych and across the Exclusive Collection of luxury hotels
- Access to discounts and special offers across shops, restaurants and local businesses throughout Covent Garden and the surrounding area through London Heritage Quarter
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Financial Wellbeing
- Access to Wagestream, providing greater flexibility and control over your finances, including access to earned wages before payday
- £1,000 Refer a Friend scheme
- Enhanced Pension contribution
- Private medical insurance
Wellbeing & Support
- 28 to 32 days annual leave, increasing with service
- Complimentary meals whilst on duty
- Professionally laundered uniforms or complimentary dry cleaning for work attire
- Employee Assistance Programme offering confidential advice, guidance, and support
- Discounted onsite massage and chiropody appointments
- Long service awards
- Employee recognition and reward programmes celebrating individual and team achievements
Learning & Development
- Access to a range of training and development programmes tailored to your career growth
- Ongoing opportunities to learn, grow and broaden your experience
- Structured career conversations focused on your future aspirations
What You Can Expect
Working 40 hours per week, spread over five days, you will be tasked to:
- Manage the daily operations of Indigo restaurant, in-room dining, and private events to ensure smooth and efficient service.
- Deliver exceptional guest experiences by maintaining strong communication, recognising guest preferences and handling any complaints professionally.
- Coordinate closely with Reservations, Front Office, Kitchen and other departments to maximise bookings and maintain seamless operations.
- Lead and prepare teams through daily briefings, menu training and collaboration with the Executive Chef to uphold high food and beverage standards.
- Support business growth by driving upselling opportunities, maximising revenue and assisting with events and new initiatives.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
OUR IDEAL CANDIDATE
Our Ideal Candidate Will Have And Display
- Motivated and at your best in a fast-paced environment
- Able to collaborate at all levels including email, phone and face-to-face with the ability to listen and problem solve
- Equipped with strong communication skills, with an exceptional standard of both written and spoken English, and the ability to positively express opinions and influence
- Experienced in producing a high standard of work at all times, paying attention to detail and removing the possibility of error. You will maintain all company quality standards continually looking for areas of improvement
- Immaculate and professional appearance
- An understanding and willingness to contribute to a 24h operational schedule when required.
If this sounds like you and you are ready for an exciting career move where no two days are the same, we would like to hear from you.
At One Aldwych, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success. We pride ourselves on having a safe space for people to visit and work.
Apply Now
Send To Friend
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location