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Squires Garden Centres

Restaurant: Front of House - Waiting Staff

Elmbridge
Posted 2 days ago
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Restaurant: Front of House - Waiting Staff

Restaurant Support Staff –Alternate Weekend Cover

Your primary responsibility will be to provide professional support in our restaurant, working closely with the Restaurant Manager to ensure the business thrives.

Rota: Alternate weekends:

  • Saturday 09:30–16:30
  • Sunday 10:00–16:30

Main Duties & Responsibilities

Your role includes ensuring Squire’s restaurants deliver a warm, friendly experience through:

  • Welcoming every customer and offering assistance promptly
  • Handling queries courteously and efficiently
  • Actively listening to customer needs and responding appropriately
  • Maintaining exceptional hygiene and housekeeping per company guidelines

What We’re Looking For

To succeed in this role, we want team members who embody our values:

  • Approachable and friendly manner
  • Strong interpersonal skills to build rapport with guests
  • Willingness to learn and grow with Squire’s

**About Squire’s

Since 1936, Squire’s – a family-owned group – has operated 17 garden centres across Surrey, Sussex, Middlesex, and Berkshire. Our mission is the happiness of our people and promoting excellence across horticulture, catering, and retail.

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We foster a supportive, energetic environment, driven by customer-focused leadership.


Rewards & Benefits

We thrive when our team shines. In return for outstanding service, we offer a generous benefits package:

All Employees

  • Employee Discounts:
    • 50% off meals in restaurants (joiner discount)
    • 20% off garden centre purchases (joiner discount)
    • 25%, then 30% increments after 2 and 5 years, respectively
  • Holiday Entitlement:
    • 5.6 weeks increasing to 6.2 weeks (2 years) and 6.6 weeks (5 years); includes bank holidays

Annual Rewards

  • Christmas Bonus (non-contractual, profit-based)
  • Pension Scheme: Employer-matched defined-contribution pension after eligibility criteria
  • ‘Thank You’ Holiday Day: One additional day holiday (pro-rata) for 100% attendance after 1 year

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Exclusive Perks

  • Made a Difference (M.A.D.) Scheme: Monthly awards for exceptional team contributions
  • Learning & Development: Ongoing training to build skills with confidence
  • Birthday Flexibility:
    • Early leave after 6 months if on an off-day
    • £25 Squire’s voucher at 2-year milestones

Wellbeing & Futures

  • Cycle to Work Scheme (25–39% discount on cycling gear after 1 year)
  • Child’s First Day: Leave early/arrive late on your child’s first school day (after 1 year service)
  • RHS or Plant Discount: Choice between free RHS membership or planting a nature credit tree/shrub (up to £50 retail/reyear)
  • Employee Assistance Programme (EAP) for wellbeing support (2+ years)
  • Retirement Transition: Post–15 years’ service, reduced hours with unchanged pay in finale months

Practicalery

  • Free designated parking
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Skills

Customer Service
Interpersonal Skills
Hygiene Standards
Housekeeping
Communication
Problem Solving

Location

Elmbridge, England, United Kingdom

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