Open House London
Restaurant Host/Hostess
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About the Venue
Situated on Granary Square, The Lighterman is a dynamic venue with three floors, including a riverside bar and multiple outside terrace spaces. As a contemporary pub and dining room, we are dedicated to serving modern and timeless pub classics, accompanied by warm service.
About the Role
We’re looking for a Host/Hostess who loves welcoming people, thrives in a lively environment, and enjoys making every guest feel at home from the moment they walk through the door.
What you’ll be doing
- Create a warm, friendly first impression and set the tone for each guest’s visit.
- Manage reservations and walk-ins smoothly using SevenRooms, ensuring a balanced table flow across our multiple floors and spaces.
- Support the delivery of our busy events calendar, coordinating bookings and guest arrivals with ease.
- Lead guests to their tables and make them feel instantly at ease.
- Share knowledge of our menus with confidence and enthusiasm.
- Work closely with the FOH team to keep service smooth and the atmosphere upbeat.
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What’s in it for you
- Group dining discounts across our venues.
- Team incentives and trips to celebrate successes.
- Staff meals & refreshments to keep you energized.
- Staff referral programme. Bring your friends on board!
- Early access to earned wages via Stream.
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You’ll bring
- A natural ability to connect with people and make them feel valued.
- A positive, approachable personality and great communication skills.
- Confidence using booking systems (experience with SevenRooms is a plus).
- Previous hosting experience in a busy, multi-floor venue or events-led environment.
- The ability to stay calm, organised, and solutions-focused under pressure.
- A team-player mindset and willingness to support where needed.
Be part of a team that values positivity, service, and growth, and help us make every guest experience one to remember.
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