Raising Cane's Chicken Fingers
Restaurant Operations Manager (Hourly Manager)
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Operations Manager - Raising Cane’s Chicken Fingers®
At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits for Full-time Restaurant Managers
For all Full-time Restaurant Managers, we offer:
- Medical Cover
- Competitive Pension
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
For Managers, additional perks include:
- Bi-weekly Pay available
- Competitive pay + monthly bonus
- 28 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Employee Discount Programs
The Operations Manager Role
Your Impact at Raising Cane’s
The Operations Manager (OM) supports the Restaurant Leader in ensuring operational excellence and upholding Raising Cane’s standards and culture across all areas of Restaurant operations.
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Key Responsibilities
Core Purpose:
- Execute Restaurant operations functions
- Act as manager on duty, opening and closing the Restaurant
- Manage cash handling and ensure accountability
General Responsibilities:
- Enforce Raising Cane’s policies and standards
- Conduct shift management meetings to align with operations and safety standards
- Utilise required tools, forms, and logs for shift execution and action planning
- Deploy Crewmembers efficiently throughout shifts
- Provide exemplary customer service
- Operate the reward and recognition program for the Crew
- Approve employee functions (e.g., discounts, promotions, time clock overrides)
- Maintain cleanliness and facility standards
- Undertake additional duties as assigned
Essential Functions:
- Take and process orders with accuracy
- Handle payments efficiently
- Communicate clearly
- Work with kitchen equipment, allergens, and cleaning supplies safely
- Maintain a clean, safe Restaurant following food safety and company procedures
- Lead by example, embodying and upholding Raising Cane’s standards at all times
- Demonstrate a ‘can-do’ attitude, coaching others to excel
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Required Qualifications
Must meet the following criteria:
- Be 18 years of age or older
- Have GCSEs (or equivalent) completed
- possess 3+ years of Restaurant or retail management experience
- Complete all required Raising Cane’s training programs
- Available for rotating shifts, including nights, weekends, and travel as needed for work and training
- Detail-oriented, organised, and capable of managing fluctuating priorities
- Self-driven, flexible, and energetic with strong analytical, writing, and verbal communication skills
- Proficient in using Microsoft Office (Excel, Word, Outlook) and quick to learn and adapt to new systems
Additional Information
Career Privacy Notice
This role is not eligible for visa sponsorship at this time. Applicants must hold a valid Right to Work in the UK when applying.
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