The Honourable Society of Lincoln's Inn
Restaurant Server
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Reporting to: MCR Manager/MCR Assistant Manager
Responsible for: Restaurant and Bar Service to Members and Guests
Hours: 35 hour working week including paid break = 40 hours paid contract any 5 days in 7
Salary: £29,626.35 pa
Post Objectives
To provide excellent food and beverage service to all members and guests in the Restaurant and Bar and across the Inn, to the highest possible standards.
Main Duties
The following list of duties is indicative of the nature of the post. Priorities, timescales and standards will be set in agreement with management, recognising the level of professional competence of the post-holder.
- To greet members and their guests, contribute to a welcoming and relaxed atmosphere.
- To lead by example to ensure that all customers and employees are treated with dignity and respect.
- To provide a prompt service of food and beverages to the highest standards of customer service, ensuring a thorough knowledge of the food and drinks menu items. Taking food and beverages orders from customers and serving it as requested, paying attention to detail, satisfying customers’ requests in a timely manner and make food and drinks recommendations as per guests’ preferences. Competently advice customers on the menu paying attention to present allergens.
- Tables, bar and terrace service stations mise-en-place.
- Ensure the cleanliness of the MCR bar and service area, maintaining agreed standards of care, hygiene and cleanliness following cleaning schedules.
- To be responsible for presenting, collecting bills and ensuring that payments are charged correctly.
- A confident team player, you will communicate positively, both with customers and colleagues.
- To demonstrate flexibility and ability to work shifts.
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Occasional Duties
- To attend training courses and departmental meetings as required.
- Undertake other duties, within reasonable request of management.
Person Specification
Skills, knowledge & attitude required:
- You will be able to demonstrate knowledge of the catering industry and have at least one year of previous experience in a restaurant environment.
- You will be flexible in your approach to work and be willing to adapt to changing circumstances.
- Be able to bring a fresh approach to daily routines.
- You will demonstrate honesty and integrity in everything you do.
- You will approach the job with enthusiasm and be positive and helpful.
- As the successful candidate you are expected to adhere to the following values:
You will:
- Work collaboratively with your colleagues, to bring the best out in each other and form a great team.
- Recognise and embrace our diverse backgrounds and respect our different experiences.
- Be proud to work at Honourable Society of Lincoln’s Inn, and you will always positively promote the Inn’s values.
- Maintain a good work ethic, being positive in all you do. You will turn each challenge into a positive result.
- Continually improve your skills, aiming to increase your knowledge of your role and surroundings to further enable you to enrich the experience at the MCR Restaurant and Bar.
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Benefits
What's in it for you?
There are lots of great reasons to work at Lincoln's Inn, including:
- Generous annual leave entitlement; 30+ days including closure periods over Christmas, Easter and August (for most roles)
- An excellent free lunch
- A 35-hour working week including paid breaks (for most roles)
- Hybrid working (depending on role)
- Overtime paid for Operational roles
- Private Medical Insurance
- A non-contributory 12.5% Stakeholder Pension Scheme
- Interest-free Season Ticket/Bicycle loan
- Free uniform for operational roles (laundered)
- Enhanced Maternity and Paternity and Shared Parental Leave
- Great annual training and continual development support
- Bicycle stands and shower facilities
- Great annual training and continual development support
- Death in Service benefit; 6 x your annual salary
- Free Eye tests and free chiropody
- Access to a confidential Employment Assistance Programme
- Team building days
- Plenty of social events, such as staff parties, quiz nights etc.
- Employment Membership shopping discounts
The Honourable Society of Lincoln's Inn is committed to ensuring both its members and staff members are treated with dignity and respect throughout their careers. We promote values of trust, transparency, and respect for all through robust policies and procedures.
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