One Aldwych
RESTAURANT SUPERVISOR
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Restaurant Supervisor
Contract: Full time
Overview
One Aldwych is one of the very few hotels in London, even the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter. A busy thoroughfare, the Mezzanine is home to Indigo, our signature restaurant and neighbourhood jewel as well as our Private Events and Room Service.
Our Promise to You
- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including a food and beverage experience
- Career planning - regular performance reviews
- £1,000 "Refer a Friend" scheme
- 50% Discount in Food and Beverage Outlets
- Cycle to work scheme or season ticket loan
- Uniform and meals on duty
- Discounted friends and family rates
- Employee assistance programme
- Reward programmes, long service awards and staff recognition incentives
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What You Will Bring
- Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow
- As part of our Mezzanine team you will strive to create memorable and personal experiences for our guests
- Ownership - you will be a strong team member who demonstrates leadership skills in the right moments
- Meticulous - whether it is an event set up, cashing up or self-grooming, an eye for detail is an essential tool for any caterer
- Previous experience as a Supervisor in a luxury environment is an advantage
- You must be articulate and comfortable communicating in English with guests and colleagues
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Your Responsibilities
- Be actively involved in running an efficient and effective restaurant operation, carrying out any reasonable task requested by the Restaurant Manager and Assistant Manager in order to assist with the smooth operation of Indigo and to ensure good teamwork
- Assist the Restaurant Manager and Assistant Manager in all projects and objectives as well as taking over some of the administrative duties
- Promote and facilitate a good and respectful working environment within the department and maintain a good working relationship with all other departments in the Hotel
- Ensure the food and beverage service to guests is of the expected standard, maintaining the reputation of the Hotel
- Ensure guests satisfaction at all times
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