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Restaurant Supervisor
As Head Waiter / Supervisor, you will support the management team in delivering seamless service and maintaining the highest standards on the restaurant floor. You will lead by example, ensuring that every guest receives attentive, knowledgeable, and memorable service. You will play an important role in coordinating service, mentoring the team, and ensuring smooth communication between front-of-house and kitchen.
Responsibilities
- Supporting the Restaurant Manager and Assistant Restaurant Manager during service
- Leading and coordinating sections to ensure smooth and efficient service flow
- Ensuring guests receive attentive, knowledgeable, and personalised service
- Supervising and mentoring Chef de Rang, Commis de Rang, and runners
- Assisting with team briefings and maintaining service standards throughout the shift
- Maintaining strong communication between front-of-house and kitchen teams
- Handling guest feedback and resolving issues in a professional and calm manner
- Supporting training and development of junior team members
- Ensuring compliance with restaurant standards, hygiene, and service procedures
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Requirements
- Strong experience in a quality or fine-dining restaurant environment, ideally within restaurants with AA 3 Rosette and/or Michelin recognised
- Demonstrates leadership and the ability to motivate a team and work with them to deliver exceptional guest memories
- A true passion and love for hospitality
- Excellent attention to detail and professionalism
- Confident communication with both guests and team members
- Motivated to grow within a Michelin-starred restaurant
Benefits
- Competitive salary plus service charge
- Staff meals on duty
- Training and career development opportunities
- The opportunity to work in a Michelin-starred restaurant alongside a passionate and dedicated team
- A supportive and professional working environment within The Stafford Collection
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About MICHAEL CAINES at The Stafford
Following the award of our Michelin Star, MICHAEL CAINES at The Stafford is looking for a passionate and experienced Head Waiter / Supervisor to join our front-of-house team. Located in the heart of St James’s, our restaurant celebrates seasonal British cuisine with modern elegance, led by renowned chef Michael Caines. Guided by his philosophy “No Reason, Just Passion,” our team is driven by a deep love for hospitality, attention to detail, and the pursuit of excellence in every aspect of service. This is an exciting opportunity for a hospitality professional who thrives in a high-level dining environment and is passionate about delivering exceptional guest experiences while supporting and guiding a team.
Application Process
Apply now and become part of our Michelin-starred team — where we believe in “No Reason, Just Passion.”
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