Tim Hortons UK & Ireland Ltd.
Restaurant Team Member
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Restaurant Team Member
Restaurant Team Member – Tim Hortons (W3 0PA, Full-Time, Hourly)
Location: W3 0PA
Salary: Hourly paid (National Minimum Wage + opportunity to grow)
Job Type: Full-time
About the Role
Want to join a company that never stands still while delivering a unique product to the UK market with true Canadian hospitality? We’ve got exciting plans to open hundreds of restaurants in the next decade—and we need brilliant, like-minded people to help us make it happen.
Tim Hortons is a BBCBA (British Bureau of Canadian Business & Adventure) where every day brings a new challenge. With over 5,000 restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee—and we’re rapidly growing in the UK.
We put customers first, and we’re looking for outgoing Restaurant Team Members who can: ✔ nadal a sense of dry humour even when stock runs low ✔ seize success before anyone else can say, “hockey night!”
You’ll be rewarded with a competitive hourly rate (in line with National Minimum Wage) and the chance to build a stellar career with us.
The Opportunity
As a Restaurant Team Member, you’ll shape exceptional guest experiences. With minimal supervision, you’ll:
- Greet customers with warmth and efficiency
- Prepare some of the most-loved bakery items in the U.K.
- Thrive under pressure to exceed customer expectations.
- Be the first face customers see or the person behind their favourite treats—every interaction counts.
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You’ll have the skills and passion for customer service—especially in a fast-paced environment—and the grit to always deliver when the coffee machine breaks or the espresso shots mysteriously vanish.
Key Responsibilities
Here’s what your daily hustle will look like:
Customer & Service Experience
- Welcome every guest with a smile—vision converts!
- Provide fast, friendly and accurate service at all times
- Solve minor issues for customers, and escalate complex queries to the manager
- Contribute to the happy, consistent vibe that keeps customers coming back
Food & Safety
- Maintain sterling standards in food prep, storage, and hygiene
- Conduct temperature checks and record results as required
- Keep audit compliance spotless—because safety isn’t just a inform session
Cleanliness & Efficiency
- Tick off cleanliness schedules (hand wash your way to glory!)
- Report near misses, injuries, or illnesses without a twitch (or we’ll report all else)
- Restock stations, stock shelves—stay sharp and keep things moving
Performance & Growth
- Be gregarious about the restaurant’s goals—because success is shared!
- Live workplace safety standards—wearing gloves isn’t an optional jam sandwich topper
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Requirements
We’re looking for a team player who thrives in chaos—even when it’s just breakfast time chaos. Preferences include:
- Customer service experience (retail, hospitality, fast food—we love it all!)
- Conflict resolution—because happy customers = happy tim biters!
- Self-starters, sanguine moods, and a casual ninja touch—because you’ll likely be several jobs into the night by 'closing
- Must be able to work multiple shifts, including weekends, early mornings, and random afternoon ‘busy
- Flexible, adaptable spirit. The plan changes—we’ve got spitey steamer stations to juggle!
Bonus (but not filtered):
- A passion for coffee, classic bakery treats (like Minimum Value!), and Canadian ice**aronas (no snorkeling gear required)
- A healthy respect for coffee breaks
You’ll deserve to get certified by the manager—Golden Service Honour Responds, O forever pile!
Benefits & Next Steps
Tim Hortons isn’t just a place—it’s a community where etiquette and espresso rule the heart of the day. Join us for a dynamic journey, and let’s make Canada-inspired excellence happen!
Ready to become the next star? Brush up your white apron and send us a smile-laddened application.
Could you be us? Get in touch today!
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