The Headland Cornwall
Restaurants Manager
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At The Headland
At The Headland, we blend Heritage with Heart to create unforgettable experiences. We are deeply committed to putting the Cornish community first and protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly practices are in our DNA. We don't just talk about sustainability; we live it every day. Together, we provide effortless, elevated hospitality in spaces designed for everyone—where our guests (and their four-legged friends!) can relax, play, and make lifelong memories.
We Are Seeking a Restaurants Manager
We are actively seeking an exceptional Restaurants Manager to lead our talented front-of-house teams at RenMor (literally meaning ‘Restaurant by the Sea’) and across The Headland’s multiple food and beverage operations, including our Ballroom, Spa, and supporting with various events. Boasting sweeping views over the Atlantic and a vibrant open kitchen, we deliver unforgettable culinary experiences.
If you are a dynamic hospitality professional who thrives in a multi-service environment and possesses an uncompromising eye for luxury standards, we want to hear from you.
Main Responsibilities
As Our Restaurants Manager, You Will Be Expected To
- Master Multi-Service Operations: Confidently oversee multiple service areas and concepts, ensuring a seamless, 5* standard of luxury across the board.
- Lead by Example: Set and maintain impeccable service standards required for a refined dining experience, remaining hands-on within the operation during peak shifts.
- Drive Team Development: Act as a mentor and coach, passionately training and developing the front-of-house teams to reach their full potential.
- Deliver Versatile Excellence: Utilise your deep knowledge of diverse restaurant service styles to elevate the guest experience.
- Exceed Expectations: Work collaboratively to ensure guest expectations are consistently surpassed in all areas of service delivery.
- Manage Commercials & Stock: Oversee accurate billing, manage stock control, and minimize wastage across all outlets.
- Collaborate Closely: Maintain strong, effective relationships with our Executive Head Chef and his brigade to optimise sales and develop the business.
- Uphold Flawless Standards: Ensure all guest areas and heart-of-house spaces are consistently presented with a strict focus on quality, cleanliness, and hygiene.
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Our Ideal Restaurants Manager Will Bring
- High-Volume Expertise: Proven managerial experience in a successful, vibrant, and high-volume luxury restaurant or hotel environment.
- Multi-Service Capability: The agility to operate and manage different service techniques and dining concepts simultaneously without compromising on detail.
- A Passion for Mentorship: A genuine enjoyment for team development, building confidence, and fostering a positive workplace culture.
- Exceptional Communication & Organisation: Strong verbal, written, and listening skills, paired with a calm demeanor under the pressure of a busy service.
- Guest-Centric Mindset: The determination and confidence to handle guest and staff concerns swiftly, leaving a lasting, positive impression.
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Perks & Benefits
We believe in rewarding our team with exceptional perks. When you join us, you’ll enjoy:
- Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
- On-site parking
- Gym access & weekly swim session
- Complimentary stay after 1 year’s service
- 40% off spa products
- 25% off spa treatments
- Complimentary meals in each of our restaurants, once a year
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- Shared Gratuities: Gratuities are shared equally among the whole team, ensuring everyone is rewarded for their part in our success.
As Well As Regular Awards And Recognition
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
To Apply
If you have what it takes to join a vibrant, multi-award-winning hotel, we would love to hear from you!
If you would like any further information on the role before applying, please feel free to get in touch with our HR team at HRadmin@headlandhotel.co.uk.
Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process.
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