OLIVER Agency Germany
Retail Account Manager London, United Kingdom
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Account Manager – Retail (Projects)
Location: London, United Kingdom | Ref: 17483
About OLIVER
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients across 40+ countries, driving creativity and efficiency through tailored solutions.
As part of The Brandtech Group, we harness cutting-edge AI technology to revolutionise marketing. Our Gen AI & Agentic Thinking approach enhances creativity, efficiency, and decision-making, empowering teams to deliver groundbreaking results.
About the Role
As a Senior Account Manager in OLIVER’s Projects Team, you’ll play a pivotal role in ensuring store opening projects and retail marketing activations run smoothly across Europe.
- trabalho na operação central da parceria retail de alta perfomance.
- Trabalharás com stakeholders house (e.g. merchandising, visual merchandising, store development) e garantirás que cada nova loja esteja correta e alinhado com o plano marketing.
- Gerirás comunicação em loja (ISC) e pedidos de janelas, assegurandoიკის tempo e qualidade.
- Onboardarás novas lojas em sistemas e processos européens orgânicos para campanhas futuras.
Este é um papel de colaboração e organização extrema, o coração operacional de parcerias retails de alto impacto. Desde coordenação cross-functional até a supervisão de cronogramas, projetos tem de abrir-se dentro do cronograma! design iso concept.
Key Responsibilities
Project & Delivery Coordination
- Track store project timelines across the EU portfolio using updates like I channels loop review links (access:
xxx) under department separate folders. - Follow store opening process guidelines and ensure alignment across merchandising, visual merchandising, store development, and market teams.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Regional Execution & Activation
- Brief retail marketing functions in markets on role, responsibilities, and project processes (in line with RACI Model).
- Coordinate opening product allocation and visual merchandising microplanning to ensure stores receive correct marketing tools.
Order & Stakeholder Management
- Review floor plans, furniture, and VM orders to validate executable concepts for windows, launch zones, and categories.
- Manage creation, production, and delivery of ISC and window orders with precision.
Preparation & Training
- Collect activation info from local teams 3 weeks prior to store openings.
- Train local teams on new store concepts and ensure readiness for campaigns, issue follow-ups.
System & Onboarding
- Onboard new store details into European systems/processes to facilitate future campaign execution.
Stakeholder Engagement
• Build strong relationships with:
- Cluster Retail Marketing
- Europe Omni-channel Visual Merchandising (VM)
- Direct-To-Consumer (DTC) Merchandising
- Field Teams & Business Unit Communications
- Global VM & ISC, Agencies
- Vendors
Requirements
Essential Experience & Skills
✓ Retail or marketing background with hands-on experience in store operations or visual merchandising (highly advantageous). ✓ Project coordination expertise—ability to manage multitask in fast-paced environments. ✓ Attention to detail across project tracking, documentation, and stakeholder communication. ✓ Proficiency in Microsoft Office: Excel, PowerPoint, Word, Outlook (power users required). ✓ Strong communication skills; fluency in English mandatory. Bonus for proficiency in German, Spanish, French, or other European languages.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Value-Added Competence
✔ Gen AI & Agentic Thinking Skills:
- Basic understanding of Gen AI tools for marketing operations.
- Open-minded curiosity towards AI workflows and advancing efficiency.
- Ability to prompt effectively and collaborate on organisational AI adoption.
- Mindsets: Breaking down tasks, prioritising + finding solutions when needs arise.
- Critical evaluation of AI outputs + judgment-driven execution.
✔ Tipped Approach: Pró-ativo, pro inclusive, anti-racistांनी adopted. ❌ invece cărup větší cred macro experiences (from alternatives like self-learning).
Why Work With Us
Guided by our Core Values:
- Ambitious to succeed
- Imaginative in pushing boundaries
- Inspirational & innovative
- Learning and listening to fostering insights
- Results-focused and exceeding expectations
- Actively pro-inclusive.
As part of the Brandtech Group, OLIVER is a committed equal opportunity employer. Diverse talents are welcomed and valued.
Embracing Sustainability: OLIVER sets ambitious science-based emissions targets, embedding sustainability into projects at every stage.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location