Retail Account Manager

Who We Are LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX and THE OUTNET are the leading destinations for multi-brand off-season online luxury shopping. The NYSE listed group operates in key markets worldwide. For more information, please visit https://investors.luxexperience.com. What You Will Do LuxExperience is now seeking a talented Retail Media Manager to join the Team. Some of the essentials for you to know are: Act as a trusted partner for a portfolio of luxury brand advertisers, managing day-to-day communication and building long-term relationships through a deep understanding of their needs. Develop tailored retail media strategies and annual campaign plans that align with partner objectives whilst complementing existing initiatives. Confidently represent LuxExperience in client meetings, presenting performance insights, growth opportunities, and strategic recommendations. Partner closely with the Media Operations team to plan, execute, and monitor campaigns, ensuring seamless delivery and excellent service. Analyze campaign performance, translate data into actionable insights, and demonstrate measurable ROI to partners. Support new business development, assisting with sales pitches, client presentations, and strategic materials. Identify upsell and cross-sell opportunities and proactively pitch proposals to drive incremental revenue. Who You Are Bachelor’s degree in Marketing, Business, or a related field, with 2+ years’ experience in digital advertising, retail media, or client account management. Strong communication and presentation skills — polished, confident, and comfortable representing LuxExperience to senior luxury brand partners. Commercially minded and consultative, able to identify growth opportunities and turn insights into actionable strategies. Analytical and detail-oriented, with a strong grasp of campaign metrics, reporting, and performance tracking. Highly collaborative, with the ability to partner effectively across teams in a fast-paced, entrepreneurial environment. Customer-focused and proactive, combining strategic thinking with a hands-on approach to execution. Brings an understanding of the luxury goods and jewelry industry and a passion for digital innovation and media technology. What We Offer Up to 32 days of holiday, depending on the length of service, starting with 28 days Mobile office with up to 20% of your total contracted hours (job and position permitting) Language & e-learning courses Staff discount of up to 30% Family-friendly policies Discounted membership for selected sports platforms & gyms Access to LinkedIn Learning Individual support on mental health & well-being Social Day Employee Share Purchase Plan LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior level Workplace Type: Hybrid