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OCS

Retail Area Support Officer

Glasgow
Posted 3 days ago
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Mobile Retail Security Officer - Glasgow

This is a mobile, multi-site role, requiring flexibility to support operational needs across Glasgow. Shift patterns vary by site and an SIA Licence is required.

About the Role

We are seeking professional, adaptable Mobile Retail Security Officers to support multiple supermarket locations in a dynamic, fast-paced environment where no two days are the same.

You will play a vital part in protecting people, property, and stock by acting as a highly visible deterrent to retail crime while delivering outstanding customer service. As a mobile officer, flexibility is crucial—you’ll cover different stores, respond to incidents, and support sites based on operational demands.

Key Responsibilities

  • Provide a high-profile security presence to deter theft and anti-social behaviour
  • Conduct regular patrols across shop floors, entrances, and store perimeters
  • Monitor CCTV systems and identify suspicious activity in real time
  • Respond quickly to incidents, alarms, and emergencies
  • Carry out searches in accordance with company policies and legal requirements
  • Liaise with store management and local security teams to address risks
  • Produce accurate and timely incident reports
  • Deliver a professional, customer-focused experience while handling customer queries
  • De-escalate challenging situations calmly and safely
  • Ensure full compliance with health & safety, legal, and client-specific procedures
  • Travel between locations as required and support broader security operations

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£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Requirements

The ideal candidate should meet the following criteria:

  • Must have the Right to Work in the UK and be able to pass an enhanced DBS and BS7858 security clearance
  • Hold a valid SIA Licence (either Door Supervisor (DS) or Security Guarding), with relevant security experience
  • Possess a full UK driving licence and use of own vehicle
  • Preferred: Previous experience in retail security or customer-facing roles
  • Strong observation and decision-making abilities
  • Capable of confidently handling confrontation and conflict
  • Excellent written and verbal communication skills
  • Proactive, reliable, and professional attitude
  • Flexibility to work across multiple locations and varied shifts
  • Willingness to work evenings, weekends, and bank holidays

About the Company

OCS UK & Ireland is a leading facilities management company serving over 50,000+ colleagues with a turnover exceeding £2bn. Our portfolio spans facilities management, hard services, cleaning, security, and catering, with a commitment to excellence through innovation.

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Our Mission:

"To make people and places the best they can be for our colleagues, customers, and communities."

Our TRUE values—Trust, Respect, Unity, and Empowerment—shape how we do business and attract talent.


Benefits

✅ Award-Winning Employer – Ranked 36th on Glassdoor’s Best Companies to Work For 2025 🚀 Digital Learning – OCS Academy offers digital courses to help develop skills and career growth 🙂 Retail Perks – Exclusive Hapi app discounts, rewards, and wellbeing resources 📝 Professional Growth – 600+ live learners across the UK & Ireland, empowering colleagues with qualifications 💰 Flexible Pay – Access earned wages before payday through the Wagestream App (subject to contract)


How to Apply

If you want to join a progressive organisation that values professional development, career progression, and collaboration, apply now! You can also register for job alerts to be notified of future opportunities.

OCS is an equal opportunities employer, committed to a diverse and inclusive workforce. We welcome applications from all backgrounds. This role offers a supportive environment for individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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Skills

Security
Customer Service
Observation
Decision Making
Communication
Conflict Resolution
Patrolling
CCTV Monitoring
Incident Response
Report Writing
Flexibility
Proactivity
Professionalism

Location

Glasgow, Scotland, United Kingdom

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