Bents Garden & Home
Retail Assistant
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General Assistant
We are recruiting for a General Assistant to join our Retail Team at Bents!
Do you get excited by retail and have a passion for customer service? Then this is the job for you!
What is the role?
We are looking for a General Assistant to join us to provide exceptional world-class experiences whilst shopping in your department. Whether supporting a customer with their purchase, operating your till, putting stock out on displays or helping out your team with a delivery, you will be at the heart of a busy Retail team.
Your daily role will include;
- Ensuring customers are greeted and offered assistance in a courteous and efficient manner.
- Maintaining a good, up-to-date knowledge of all departmental and surrounding departments products.
- Collecting stock from the warehouse, following effective stock rotation management and replenish stock as required.
- Advising and supporting customers with their purchases to maximise sales.
- Striving at all times to satisfy and exceed customer expectations.
- Merchandising product ranges.
Our ideal General Assistant will have the below skills and experience?
You'll be looking for an opportunity to work within a fast-paced environment with an extensive range of products and you'll have an enthusiastic and friendly, approachable customer-focused personality.
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- Experience of working in a retail, customer-facing role is essential.
- Previous experience in a similar role is desirable.
- Shows the ability to work at pace and under pressure.
- The ability to work effectively as part of a large team and be proactive.
- Has a customer service-focused mentality and shows good communication skills.
Other details for the General Assistant role:
We have a number of positions available with the following rota patterns:
- 8 hours per week: Thursday 16.00 - 20.00 and Sunday 12.30 - 16.30
- 35 hours per week: Week 1 - Mon 7.30 - 16.30, Tues 8.30 - 17.00, Wed 11.30 -20.00 Thurs 09.00 - 18.30 and Week 2 Mon 09.00-17.30, Wednesday 11.30 - 20.00, Thurs 07.30 - 16.30, Sat 10.00 - 19.00 and Sunday 9.00 - 17.00
- 24 hours per week: Monday 08.30 - 14.00, Thursday 12.00 - 20.00, Friday 08.30 - 14.00, Saturday 11.00-19.00
- 20 hours per week: Monday, Tuesday, Wednesday & Saturday - Flexibility around shift start and end times
- 24 hours per week - over 4 days per week
The role is on a permanent basis. The role meets National Minimum and Living Wages.
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Who are Bents?
We are a family-run business with a reputation for quality, experience, and innovation; selling everything for your Garden & Home whilst having Dining Facilities catering for over 1000 seats.
We have always been a business which has followed its passions, taken chances, and strived to innovate, which is how it all began in 1937. Passion, experience, and an understanding of quality and exclusive living have earned our family-run business a reputation for quality, experience, and innovation. You can really feel valued and part of the family from the day that you join.
Why work for us?
- 28 days annual leave, inclusive of bank holidays increasing to 33 days with length of service.
- Free onsite parking.
- Colleague discount from the day you join along with Family & Friends discount days.
- Long service awards.
- Birthday leave.
- Company pension scheme.
- Colleague recognition schemes.
- Free colleague & family events.
- Cycle to work scheme.
- Onsite Colleague Bistro and excellent colleague facilities.
- Discounted Gym Membership.
- Training and development opportunities.
Plus much more!
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