Majestic Wine
Retail Assistant Manager - Inverness
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Retail Assistant Manager - Inverness
Majestic Wine Assistant Manager – Inverness
About the Role
Majestic Wine Inverness are seeking a dynamic, ambitious and driven Assistant Manager to join our team!
As a Majestic Assistant Manager, your role will focus on supporting your Store Manager while driving sales performance, day-to-day operations, and an exceptional shopping experience—all while maintaining high operational standards and uplifting junior team members.
Key Responsibilities
- Be an ambassador for your store, consistently delivering an outstanding customer experience to drive loyalty and repeat business
- Support the Store Manager in day-to-day store performance and operations, including handling store coverage in their absence
- Maximise sales opportunities, optimise KPIs, and exceed targets by identifying focus areas and improving performance
- Deliver market-leading service, including a VIP concierge experience, proactive customer updates (tastings, products), and enhancing loyalty
- Sell the wines and story—not just discounts—through extensive product knowledge, tasting events, and a commercially savvy tasting counter
- Support, mentor, and develop junior team members, including helping them progress through WSET qualifications
- Ensure high store standards—both physical and operational—by swiftly reporting and escalating any issues
- Identify and act on continuous improvement opportunities
- Stay fully compliant by adhering to policies, training, and legal requirements
- Cascade and relay store/regional updates effectively
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Knowledge & Skills Required
- Proven teamwork in a fast-paced, target-driven retail or hospitality environment
- Track record of exceptional customer service and experience
- Ability to analyse retail KPIs and implement improvements
- Strong prioritisation and problem-solving skills in high-pressure situations
- Highly motivated with self-driven energy, able to work independently or as part of a team
- Can-do attitude with a problem-solving mindset
- Excellent communication, time management, and organisational skills
- Willingness to pursue WSET Levels 2 & 3 qualifications
- Fully licensed UK driver (manual), with 12+ months’ experience and no more than 6 penalty points
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s in It for You?
- Performance Bonus
- Up to 20% staff discount on Majestic products
- Career development opportunities with internal training schemes and progression support
- Vineyard travel incentives—explore global winemaking regions
- Company Pension Plan (contributory)
- Life Assurance Cover (worth 2x annual salary)
- Uniforms provided
- 29 days holiday, including public/bank holidays
- Exclusive PLUS invites to wine tasting events
- Retail Trust benefits including:
- Savings with discounted e-vouchers/gift cards
- Up to 30% retail discounts
- Free counselling support line
- Long service rewards
- Full first-3-month training, with ongoing support
Job Specifics
- Contract: Permanent
- Hours: 45 per week
- Flexibility required: Evenings & weekends
- Driving: Must drive one of our company vans. Mandatory to hold a UK manual driver’s licence (12+ months) with ≤ 6 penalty points
Internal Candidates
Terms of application: Speak to your line manager before submitting.
#TWAM | "Together We Are Majestic"
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills