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Retail Assistant
Retail Assistant - Join Our Team!
About the Role
Everything we do starts with the people we serve. We are the traders behind the tradespeople—the backbone of every project. Offering over 60,000 products across 900+ stores, plus industry-leading digital services, Screwfix is more than a retailer; we’re a team of experts who deliver quick, affordable, and friendly solutions.
You’ll play a central role in keeping our customers at the heart of everything we do. Committed to delivering genuinely great service, you’ll learn to understand their needs, assist efficiently, and contribute to the smooth running of the store. With excellent training programmes, flexible shift patterns, and a supportive team culture, we’ll help you build a promising and satisfying career.
Opening Hours:
- Monday to Friday: 7am to 8pm
- Saturday: 7am to 6pm
- Sunday: 9am to 4pm
Responsibilities
What’s it like to be a Retail Assistant?
- Hosting Customers: Welcome every customer, understand their needs, guide them to the right products, and create a seamless shopping experience.
- Warehouse & Stock Management: Assist with deliveries, maintain product stock, pick and pack customer orders, and uphold high operational standards.
- Team Player: Be part of a dynamic team that takes pride in store excellence and enjoys collaborating to deliver a friendly, customer-focused experience.
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Requirements
You Are...
✔ Customer Service-Oriented:'amore to deliver exceptional service with a can-do attitude and no-nonsense energy. ✔ Willing to Work Hard: Ready to embrace our training opportunities and grow within the role. ✔ A Great Communicator: Enjoyable to work with and passionate about helping others. ✔ Open to Learning: While no prior retail experience is required, you’re awelcome to shrug off preconceptions and start fresh. ✔ Professional & Personable: Bring friendliness, flexibility, reliability, honesty, and enthusiasm to the workplace.
Benefits & Perks
Joining Screwfix means becoming part of an award-winning team with a culture of support, growth, and fun. In return for your dedication, here’s what we offer:
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💰 Competitive Salary 📅 28 Days Annual Leave (with entitlement increasing up to 33 days after joining) ⭐ Company Pension Scheme – up to 14% contribution from Kingfisher 🛡️ Life Cover 💳 Discounts with Screwfix & B&Q (20%) 🏥 Discounted Healthcare 📈 Company Share Save Schemes 📚 Training & Development 🎉 Follow along our journey on LinkedIn, Instagram, and Twitter pages!
#LI-DNI Applications may close early if enough qualified candidates are received. Hourly rates may include a location allowance, reviewed annually.
Commitment to Equality
Screwfix is committed to equal opportunities, ensuring fair advancements in training and promotion for all employees. Disabilities, gender, race, age, religion, sexual orientation, or ethnicity, we welcome you.
Accessibility
Need additional support or accommodations to apply? Reach out at careers@screwfix.com. We’re here to help!
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