IOLLA
Retail Assistant - Optical Stylist (10 hour contract)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
IOLLA
IOLLA is a Scottish based, direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces.
Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are on the look out for customer focused, passionate and driven retail assistants to support our beautiful St James Quarter and Bruntsfield Showrooms!
What You Will Do
At IOLLA, we work differently; we have an understanding that every member of our community will strive for excellence and be an ambassador in bringing the IOLLA values and mission to life. Our mission is for our customers to look and feel great!
- Customer Experience: Provide each customer with an outstanding and inspirational brand experience. You will share the IOLLA story and provide customers with tailored solutions to their eyewear needs, recommending IOLLA products with confidence and enthusiasm.
- Optics: You will help our customers with all things optical - from understanding their prescription to helping them select frames that best suit their needs and style (whilst looking great at the same time!). Our stylists learn all things aftercare, too - truly offering a seamless customer experience.
- Brand: Drive brand awareness across the local community and beyond, helping to build IOLLA's customer base. Maintain exceptional brand standards across all areas - visual displays, service levels and product knowledge.
- Pop Ups & Events: Support with office pop ups, showroom happenings and events to help drive brand awareness. Be pro-active at networking and building positive relationships with IOLLA customers and brand partners.
- Operations: Support with all aspects of showroom operations; opening and closing checklists, stock management, H&S.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Join Our Team Because
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- You have at least 1 year of retail / customer service or optical retail experience.
- You have a passion for fashion, with a focus on helping people look and feel great in their glasses.
- You have a passion for delivering an exceptional customer experience.
- You are confident and are excellent at building positive relationships.
- You are a self starter and enjoy working on your own and as part of a team.
- You are available to work across weekends.
What You'll Get
- The Real living wage - £13.45 per hour.
- Excellent training and development opportunities, including all things optics!
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
- Complimentary eyewear.
- A generous friends and family discount.
We can’t wait to hear your story and look forward to meeting you!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills