Farmfoods
Retail Assistant - Part Time
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Job Title
Retail Assistant – Part Time Position (Cambridge Street, Spennymoor)
Hours & Pay
- Hours: 12 hours across 3 days per week (minimum requirement).
- Pay:
- Ages 16-20: £10.95 per hour
- Ages 21+: £12.81 per hour
- Work pattern: Varied shifts (including weekends), no set schedule.
Benefits
In addition to competitive pay, you’ll enjoy:
- 6 weeks’ holiday each year.
- Great training and development opportunities to progress your career.
- 15% staff discount on products across 300+ Farmfoods shops, covering a wide range of food and household essentials.
- Smart uniform provided and paid for.
- Free life assurance coverage.
- Comprehensive staff benefits, including:
- Virtual GP service.
- Discounted services and products, such as :
- £2.50 cinema tickets.
- Gym memberships.
- Days out and travel deals.
About the Role
As a Retail Assistant at Farmfoods, you’ll be at the front line, ensuring every customer has a friendly, fast, and professional service. This is our core promise: providing value without compromise, backed by genuine, satisfied smiles.
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Key Responsibilities
- Customer experience:
- Greet customers warmly and make them feel welcome.
- Assist customers in finding items efficiently.
- Checkout and service:
- Operate cash registers and tills with speed and accuracy.
- Help with packing bags and leave a lasting positive impression with friendly service.
- Stock management:
- Handle and correctly store deliveries, including product placement in freezers and shelves.
- Maintenance and teamwork:
- Work collaboratively to keep shops clean, safe, and tidy.
- Complete daily/weekly routines, such as stock rotation and cleaning.
Requirements
Personal Characteristics
- An affable and positive personality, capable of engaging warmly with a variety of customers.
- Enjoys dynamic, busy environments where no two shifts are the same—packing, till duties, customer assistance, delivery handling, and maintenance tasks all may be required on a given day.
- Reliability is critical; you’ll be a key part of a small team, and staff/customer confidence depends on your consistent performance.
- Flexibility to adjust shifts as needed to cover for colleagues on leave (rotas posted **3-week in advance).
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Commitment & Availability
- You must be able to commit to min 12 hours across 3 days per week. While conflicts are acknowledged, annual leave scheduling will be considered.
More Than Just a Job
Many candidates start with us to supplement study income or balance side commitments, like family responsibilities.
However, Farmfoods is a stepladder to a long-term career—internal progression paths exist from retail to Shop and Area Management.
About Us: Farmfoods
Founded as a family business, Farmfoods remains driven by:
- Conversational value—high-quality, affordable goods that meet every family’s needs.
- Commitment to "old-fashioned service"—experiences rooted in friendliness, accessibility, and integrity.
- Our team is our brand: Retail Assistants directly shape the reputation of Farmfoods.
As a customer, you’re serving Farmfoods every time you greet someone.
Contract Information
- Position Title: PTRA (Part-Time Retail Assistant).
- Working Hours: 12 hours per week over 3 designated days.
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