Moto
Retail Assistant - WHSmith
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Retail Assistant - WHSmith
Retail Assistant
- Pay: £12.83 per hour (Part Time)
- Location: Ferrybridge Services, M62/A1(M) Junction 33, Ferrybridge, Knottingley WF11 0AF
About the Role
Are you ready to be our next WHSmith Retail Assistant?
Here at moto, we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range of travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
What We Offer Our Retail Assistants
- Up to 1 week’s discretionary bonus pay per year, paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including:
- Sick pay
- Enhanced family-friendly benefits
- Life assurance
- Fantastic development opportunities, including funded qualifications
- Weekly pay
What You’ll Be Doing
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers expect
- Resolving challenges and enquiries with a customer-centric mindset
- Receiving deliveries and replenishing displays for maximum product availability
- Ensuring your workspace and store remain clean, tidy, and welcoming
- Maintaining supervision of our adult gaming areas
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store for the following day’s trade
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What We’re Looking for
We’re looking for someone who can effortlessly switch gears—Thriving in fast-paced, high-energy environments while staying equally focused in quieter settings. This role requires:
- A dynamic individual who brings calm to chaos and momentum to lulls
- Consistently reliable performance regardless of pace
- Adaptability, self-motivation, and readiness to handle any day’s challenges
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If you fit this description, we want to hear from you.
What We Value
We don’t just hire a role—we hire real-life individuals. As a business, we value:
- Equality, diversity, and inclusion, and welcome applications from all backgrounds and experiences
- A workplace where you can thrive, contribute and be your authentic self
- Flexible working arrangements, including options to:
- Adjust your hours
- Work compressed schedules
- Follow fixed shift patterns to better support work–life balance
Working for moto is truly amazing—Sunday Times Best Places to Work for 2024 and 2025.
Disclaimers
- Hourly rates of pay may differ for under-18s
- This role is internally known as Customer Service Assistant
- Annual bonus scheme is equivalent to 1 week’s salary based on average hours worked over a defined period
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Jessica, London
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