ESS – Defence, Energy and Government Services
Retail Assistant
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Retail Assistant
Retail Assistant - Part Time (30 hours per week)
About the Role We're looking for a Retail Assistant who will be the face of our business at Defence, delivering exceptional customer service on a part-time basis. You'll join a team that takes real pride in their work, food, and most importantly, their people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Join a company that invests in its people, celebrates individuality, and recognises employees who go beyond expectations.
Key Responsibilities ★
- Serving customers and ensuring they receive an easy, seamless, personalised experience
- Being knowledgeable about our services and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
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(Note: This role is contracted to weeks per year)
Ideal candidate ≥
Here’s what we’re looking for in our next Retail Assistant:
✅ Exceptional customer service – all great smiles and pride in what you do ✅ Proactive attitude – take initiative to make customer-focused decisions ✅ Teamwork – collaboration is key, along with excellent communication skills ✅ Desire to grow – a thirst for success in your role ✅ Under pressure – the ability to thrive when it gets busy ✅ Reliable & punctual – great timekeeping is essential
About Defence & Compass Group UK&I
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Operating as part of Compass Group UK&I, Defence ESS delivers services to:
- 250+ UK military establishments
- High-profile police, secure & government sites
- Energy sector facilities (onshore & offshore: platforms, drilling rigs, floatels, offices)
Our mission: A friendly face makes all the difference. We celebrate customer service excellence at all levels—will you join us?
Diversity & Inclusion
At Compass Group UK&I, we foster an inclusive culture where every individual can thrive. We celebrate diversity in talents, beliefs, and backgrounds, because a culture built on equality and respect is our greatest strength.
Job Reference: com/0207/87268001/52805077/R/BU #Defence GK
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