DCC
Retail Centre Manager
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Join us at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.
Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers.
How you’ll power our business as a Retail Centre Manager
As a Retail Centre Manager, you will report to the General Manager and will be responsible for managing an LPG cylinder distribution site, delivering safety and compliance, and effectively managing all aspects relating to people, assets, processes, and performance associated with the site.
Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future.
Here’s what you’ll be doing
- Managing safety in accordance with the Safety Management Systems to meet compliance and the aim to proactively drive a positive safety culture at site
- Adhering with transport compliance, including driver’s hours and working time directive
- Managing compliance of company processes and procedures relating to sales, stock’s, and financial controls
- Maintenance of safety critical equipment in accordance with operating procedures and works instructions
- Drive positive customer service standards from the site
- Maintaining control of business assets and stocks to reflect customer demand expectations
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What we’ll need from you
- Demonstrate a personal commitment to Health & Safety
- Have knowledge of working to Health & Safety and employment law
- Have experience of working with customers, in providing great service and resolving customer issues
- Display proven experience of working with Business Management Systems
- Have proven experience of effective process management and financial controls procedures (P&L & Budgets)
- Be computer literate, including competence in Outlook, Word & Excel
- Possess ability to demonstrate numeracy and literacy skills and effective communication with customers and colleagues at all levels
- Be professional and always conduct themselves with integrity and honesty
- Be prepared to work flexibly to accommodate seasonal influences
- A full driving licence
What you’ll get from us
You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.
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- Discretionary Bonus
- Enhanced Pension Scheme
- Life Assurance
- EAP (Employee Assistant Plan)
- Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
- Extensive discounts from loved brands and major retailers
- 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
- Enhanced Family Friendly Leave
Flogas: Powered by people
At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.
Doing right by everyone
People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.
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