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Retail Coordinator
Concession Coordinator
Skinnydip London is looking for an organised, commercially minded and enthusiastic Concession Coordinator to join our Retail team.
This is a fantastic opportunity for someone with experience in retail, concessions or visual merchandising who enjoys being out in stores, building strong relationships and driving commercial performance. You'll play a key role in ensuring our concessions consistently deliver an exceptional customer experience while maximising sales and maintaining our brand standards.
This is a fast-paced, varied role, ideal for someone who is proactive, highly organised and excited to be part of a growing lifestyle brand.
Responsibilities
- Drive sales performance across your concession portfolio.
- Monitor weekly sales, KPIs and trading performance, identifying opportunities for growth.
- Analyse sales trends and provide recommendations to improve performance.
- Produce weekly and monthly trading reports with clear commercial insights.
- Ensure all concessions consistently reflect Skinnydip's visual merchandising standards.
- Support new product launches, seasonal campaigns and promotional activity.
- Work closely with the Merchandising team to optimise stock levels and product availability.
- Monitor deliveries and replenishment to ensure stores are fully stocked.
- Complete regular store visits, providing feedback and action plans where required.
- Plan and manage an effective schedule of concession visits across the UK.
- Support concession openings, relocations, refits and seasonal changes.
- Coordinate markdowns, sale launches and promotional execution.
- Build strong relationships with Store Managers and retail teams within host retailers.
- Act as the primary point of contact for concession-related queries.
- Coach and support in-store teams on product knowledge, merchandising and brand standards.
- Work collaboratively with internal teams including Buying, Merchandising, Marketing, Logistics and Retail Operations.
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Skills & Experience
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- At least 2 years' experience within retail, concessions, visual merchandising or a similar field-based role.
- Strong commercial awareness with the ability to interpret sales data and identify opportunities.
- Excellent organisational skills with the ability to manage multiple priorities.
- Confident communicator with strong relationship-building skills.
- Self-motivated and comfortable working independently.
- Excellent attention to detail and a proactive approach to problem solving.
- Strong Microsoft Excel and PowerPoint skills.
- Full UK driving licence preferred.
- Willingness to travel regularly across the UK.
The Role
This is a full-time, 37.5-hour position based from our Camden office, although the role is predominantly field-based, with regular travel to concessions across the UK, typically four days per week.
How to Apply
Please send your CV to sarah.george@skinnydiplondon.com.
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