VodafoneThree
Retail Customer Advisor (Manchester Arndale) - 12 hours
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Retail Customer Advisor (Manchester Arndale) - 12 hours
Retail Customer Advisor
Location: 27 Market Street, Manchester, United Kingdom, M1 1WR
Salary: £13.72 per hour + 15% on-target bonus (paid monthly based on store performance)
Hours: 12 hours per week across 2 to 3 days, including weekends
About VodafoneThree
We’re building a network the UK can count on, connecting people, places, and potential. Everyone deserves the same chance to stay connected, and with VodafoneThree, we’re delivering that future today.
We’re more than just a network—we close the digital divide, empower communities, and drive meaningful progress. At our core, we believe everyone should feel they belong.
Whether you’re just starting your career or looking for purpose-driven work, we’re building a workplace where your uniqueness is valued. Our team genuinely cares—for each other, our customers, and the future.
Join us today and be at the heart of change. With £11bn invested in 5G and digital infrastructure, your work will power businesses, services, and communities across the country.
The Role
As a Retail Customer Advisor at Three UK, you’ll bring exceptional customer service to life. Your ability to deliver tailored solutions, combined with passion for cutting-edge technology, will help us achieve the highest standards and exceed sales targets as a team.
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We’re not just about sales—we help customers transform their lives with technology.
Key Responsibilities
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Customer Engagement: Deliver meaningful interactions that leave customers feeling positive and valued.
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Service Excellence: Craft exceptional experiences by promoting and tailoring our innovative products and services.
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Performance Enhancement: Drive sales and meet performance goals, while achieving your personal and team KPIs.
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Solution Efficiency: Resolve general mobile and network enquiries with personalised solutions in a timely manner.
Who We’re Looking For
We’re seeking individuals driven by ambition and the passion to learn. While full training will be provided, problem-solving skills and teamwork are essential.
Key Qualities:
✔ Customer-Focused – Deliver exceptional service and meet customer needs with warmth and intelligence. ✔ Team Player – Work collaboratively to foster a positive and high-performance environment. ✔ Problem-Solving – Quick-thinking and proactive in resolving challenges with creativity.
Why Join Us?
We invest in your success by offering:
Competitive Offer:
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- £13.72/hour + 15% bonus based on store performance.
- Up to 31 days of paid leave (+ 2 extra bank holidays).
- Personalised benefits for you and your family:
- Discounts & vouchers
- Corporate pension plan
- Learning & development opportunities
Our supportive culture ensures you have: ✅ A belonging workplace. ✅ Ongoing growth through workshops and training. ✅ A work-life balance—we value your well-being as much as your productivity.
Accessibility & Fairness in Hiring
At Three UK, we believe everyone should feel comfortable sharing their talents.
We provide reasonable adjustments—for example:
- Extended time for assessments
- Sign language interpreters
- Assistive technology tools
If you need any support during recruitment, please get in touch: 📧 Email: jobs@three.co.uk
About AI in Interviews
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We want to know the real you—not a polished machine response. Share your personality, passion, and creativity during interviews.
Come ready to be authentic and let us see what makes you uniquely you.
#VodafoneThree 📢Apply now and start building with us!
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