The Works Stores Ltd
Retail Deputy Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Retail Deputy Manager
Retail Deputy Manager (18-hour Contract)
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity, and play.
Your impact goes beyond transactions. With every customer you serve, you help someone:
- Paint their dreams into reality
- Unleash an inner author
- Bring families together through games
- Reconnect with cherished memories through puzzles and nostalgic finds
Every interaction has the potential to change someone’s journey. With passion and our products, you’ll spark their creativity, introduce them to new passions, or rekindle long-held memories. The possibilities are limitless—and they start with you.
The Role of the Deputy Manager
As a Retail Deputy Manager, you’re a crucial part of the store leadership team. Your responsibilities include:
- Supporting the Store Manager in leading the team and delivering an exceptional customer experience.
- Driving commercial performance, maintaining high operational standards, and stepping up to manage the store in the Store Manager’s absence.
- Serving as a role model for the team by embodying our brand values.
- Ensuring every shift runs smoothly, from stock management to loss prevention.
Your mission beyond retail: Portray The Works’ purpose as a Brand Ambassador. The everyday interactions—the warm welcome, the recommendation that leads to a joyful discovery—create lasting impact, often far beyond your time with them.
Key Responsibilities
- Assist in customer service leadership, helping every visitor find joy and connection through our products.
- Manage stock, merchandising, and compliance for optimal store performance.
- Lead by example, setting high service standards on the shop floor.
- Coach and develop your team, fostering skill growth.
- Act as stand-in for the Store Manager during absences.
- Assist with recruitment, onboarding, and training.
- Track store performance and propose efficiency growth plans.
- Ensure adherence to health & safety, cash handling, and loss prevention protocols.
- Cultivate a positive and inclusive team culture.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Qualities We Value
- Leadership: Proven experience as a supervisor or team leader in a retail or customer-facing role.
- Communication: Strong verbal and written skills with the ability to foster trust and collaboration.
- Decision-making: Confident approach to resolving issues and initiating decisions.
- Organisation: Ability to balance competing priorities and daily operations.
- Customer passion: Enthusiasm for delivering outstanding service.
- Retail experience: Background in high-volume or value-focused retail environments.
- Trustworthiness: Dependable, adaptable, and hands-on.
Why You’ll Thrive as a Leader
Great leaders don’t just manage—they inspire. The best staff venues provide tangible assistance and a inspirational work environment where people and brands can thrive. Your journey starts as:
- A professional mentor—empowering colleagues to meet or exceed their goals.
- A record-breaker—collaborating to push store sales and operational excellence.
- The greatest enabler—supporting your team’s professional growth and work-life intentions.
The Prowess of Working at The Works
We believe ‘time well spent’ isn’t just for customers—it’s a commitment to you too. Here’s what your role unlocks:
Our PERKS:
✅ 25% Colleague Discount + exclusive Double Discount Days 🔥 MyWorks: Exclusive access to travel deals, utility discounts, high-end retailer benefits, and tech bargains. 👨💺 Family Friendly solutions matched with competitive maternity, paternity, and adoption pay. 📅 33-day holiday allowance (including bank holidays), augmented with long-service increases. 🎓 Can-Do Academy: Immediate access to cost-effective training and developmental programs. 💰 Stream Salary Advance: Get 50% of your pay upfront, anytime. 📊 Share Scheme: Become a mini-owner of The Works. 🏥 Employee Assistance Support (including healthcare and family counselling through partner charity Retail Trust). �ชาว replicates Healthcare Cash Plan to support everyday medical needs. 🎁 Additional perks include: long service bonuses, pension packages, life assurance scheme, Cycle-to-Work initiatives, and charity giving options.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Purpose
To inspire reading, learning, creativity, and play—because when people are engaged in what they adore, it’s ‘Time Well Spent’. Explore why we remain committed to ‘It All Starts With you.’
Our Valued Behaviours
We are Crafty | in every hobby we encourage We are Smart with what We’ve Got | maximizing seamless operations
We are Caring | kindness underpins all actions
We are Can-Do | energy-driven achievement
How We Listen & Care
An annual anonymous colleague engagement survey ensures we hear candid feedback. Your input helps shape improvements while valuing what’s already working. This dedication ensures The Works remains the exemplary workplace it aspired to be.
Uniting For Inclusion & Access
At The Works, inclusivity isn’t just profiling—it’s every aspect of our culture. We welcome:
- Aspirational employees from underrepresented backgrounds: members from ethnic minorities, disabled individuals, carers, and LGBTQ+ communities.
- Flexible work arrangements: proactively open to realistic inclusion on a case-by-case basis.
If you need adjustments for your interview (including reasonable flexibility), we’re placed to facilitate this.
Embarking On Your Journey
When you join The Works, you’re not merely buying into a job—you’re alighting part of an uber vision to make things meaningful. When people dedicate ‘time and love’ to their hobbies, they immerse in a richer life—and it starts with you.
Orchestrate your success alongside ours. It all starts with you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location