The Works Stores Ltd
Retail Deputy Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
18 Hour Contract – Retail Deputy Manager (Store Leadership Role)
About The Works
We don’t just sell products. We inspire reading, learning, creativity, and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner storyteller. You supply the games that bring families together. You give someone the gift of rediscovering a treasured memory through a puzzle.
You’ll never know who someone will become—but with your passion and our products, you’ll help ignite that spark within them: the creativity, the new hobbies, the rekindled joy.
The Role
Become a Retail Deputy Manager
As a Deputy Manager, you’ll be the missing piece to helping the Store Manager lead together. Every day, you’ll:
- Partner with leadership to make customer experience exceptional.
- Drive performance—commercial, operational, and personal growth for team members.
- Step into Store Manager duties day-to-day—ensuring smoother retail operations in their absence.
- Be a role model: coach, motivate, and set high standards for service, presentation, and teamwork.
- Create a supportive, inclusive environment where professional development is prioritised.
Key Responsibilities
- Customer Mission: Spark meaningful conversations, helping customers find products they’ll love—whether personal passions or heartfelt gifts. Reimagine their shopping journey with recommendations that inspire.
- Operational Excellence: Keep the store well-stocked, premium, safe, and efficient—all while reflecting our inclusive values.
- Team Leadership:
- Support recruitment and onboarding.
- Coach employees and track progress.
- Lead training sessions.
- Performance & Ideation: Monitor store KPIs and propose strategies to boost sales and morale.
- Regulatory Safety: Ensure all health & safety, compliance, and loss prevention standards are met, from cash handling to workplace safeguarding.
Career & Brand Commitment
Being a Brand Ambassador is about transforming how people feel about The Works. You’re not just meeting sales targets—you’re curating moments in their day: the cheerful smile shared with a child discovering their first passion, the supportive conversation that reignites creativity, or the effort to stand out in a crowd of stores.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
No matter if you’re on the shop floor, in distribution, or at our support centre, you represent: 🔹 Our brand with authenticity and warmth. 🔹 Our values through actions (Listening and acting). 🔹 Our customers—helping shape their journey to “Time Well Spent.”
Skills & Qualities That Win
We’re looking for:
- Leadership experience in a retail/customer-facing environment (tranformational or guerrilla-level nourishment skills are a plus!).
- Communication & empathy—those who can motivate both teams and customers alike.
- Self-assurance in decision-making (brand vision + personal accountability).
- Organisational muscle to balance multiple priorities—with a touch of agility!
- Standards for success: service should be memorable, the shop floor polished, and team morale KPI-indexed high.
- Confidence in diversity & inclusion—adapting and championing solutions for underrepresented communities.
Great Leaders Build More Than Teams
Leadership starts with people-enrichment—that’s why we position you as your team’s mentor as much as their trainer: ✅ Growth mindset: Focus on development, not just adherence. ✅ KPI-driven momentum: Help store performance lead the league table. ✅ Collaborative grit: Influence sourcing, pricing, and promotions. Feel free to investigate operational challenges with a solutions problem-solving mentality. ✅ Champions their people: Foster conversations about careers, wellbeing, and aspirations—letting them flourish as you build new champions alongside.
Our PERKS – Because You’re Our Top Priority
Playing your part deserves accolades that go far beyond good compensation. Here’s what you merit:
💪 Enhanced Discounts – 25% colleague discount + Double Discount Days (double the fun, double the savings). 😎 MyWorks – Access exclusives: retail discounts, holiday deals, tech savings, utilities hacks. 🏡 Family Advantage – Enhanced maternity/paternity/adoption pay leave, lessons that trickle down. 🚀 Holiday Smarts – 33 paid days (including bank holiday coverage)—which grows with service! 🎓 Can-Do Academy – Instant training: over 500 industry-leading courses tailored to your goals. 💸 Stream Pay – 50% of your salary deposited early—lite as running after “I’ll get it you know!”. 🏬 Share Scheme – Boost your stake in the brand you’re championing. 💛 Wellbeing Support – 24/7 help through our employee assistance program, care and training. 🩺 Healthcare Cash – Quick relief for your everyday treatment costs. 🥳 No Extras Left Out – Expect bonuses, pension, life assurance, mass transit schemes, and optional charity pot donations.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Purpose
To ignite and inspire reading, learning, creativity, and play. Because when people dedicate themselves to what they love, life gets better.
Values – embraces what we stand for
We pledge to live through: 🎨 Crafty ➡ Smart, adaptable, and visionary! 💛 Caring ➡ Heart hovers in every action. ⚡ Can-Do ➡ Energy that seizes opportunities.
Listening. With Integrity.
Every year, we animate feelers to our teams through anonymous engagement surveys to measure this—igniting tailored changes. Could your tips transform what’s working even better?
Part of the magic lies in your experiences as an individual contributor in dysfunction—help us refine a store culture that encourages even more excellence.
Ensuring A Better Place Every Single Day
Our doors are open omnibленно. A mission to excel at every level: ✔ Talent in-take: Celebrating diversity, inclusion, and adjustments (contact us early). ✔ Flexibility & hours: Reach out if adjustments suit your work-life build. ⭐ Activity-friendly: Attend interviews considering adjustments automatically, at absolutely no inconvenience.
Let’s invent moments Inside the brand, beyond the display aisle. Because when people spend time promisingly—that’s what makes the time truly well spent.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills