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Zenith

Retail Media Associate Director

London
Posted 21 days ago
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Company Description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients’ businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

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Overview

Retail Media Account Manager

We are hiring a Retail Media Account Manager to lead retail media activation for a prestigious luxury client, where brand craft, performance and precision matter equally. This role sits at the intersection of commerce and creativity, shaping how a high-end brand shows up across retail media platforms. You’ll have ownership, influence and visibility, working closely with clients and partners to deliver meaningful commercial impact. If you enjoy combining detail, strategy and collaboration, this role offers genuine opportunity to grow.

Responsibilities

What you’ll be doing:

  • Owning the day-to-day activation and optimisation of retail media campaigns across key platforms, ensuring high quality and strong results.
  • Building trusted client relationships through clear communication, regular engagement and proactive problem-solving.
  • Applying quality assurance processes that keep campaigns accurate, compliant and effective.
  • Shaping account growth plans and innovation roadmaps that support long-term client success.
  • Interpreting market and performance data to deliver clear insights and actionable recommendations.
  • Working closely with other channel teams to deliver joined-up, integrated media strategies.
  • Partnering with retailers and technology platforms to stay ahead of industry developments and opportunities.

Qualifications

Skills we’re looking for:

  • Proven experience managing Amazon Search campaigns, this is an essential capability for the role.
  • Hands-on experience with retail media platforms such as Amazon Advertising, Epsilon Retail Media or Criteo.
  • A strong understanding of how retail media performance and brand considerations work together, particularly within premium or luxury environments.
  • Clear, confident communication skills and the ability to build strong working relationships.
  • Experience supporting or managing others in a collaborative, inclusive way.
  • Comfort working with data, insights and reporting to inform decisions and recommendations.
  • A curious, growth-oriented mindset and enthusiasm for developing within a fast-evolving retail media landscape.

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Additional Information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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Skills

Amazon Search Campaigns
Amazon Advertising
Epsilon Retail Media
Criteo
Retail Media Activation
Campaign Optimization
Client Relationship Management
Quality Assurance
Data Analysis
Media Strategy
Performance Marketing
Luxury Brand Management
Reporting
Stakeholder Management

Location

London, England, United Kingdom

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