Primark
Retail Operations Learning Specialist (Global)
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Retail Operations Learning Specialist (Global) – Primark
Because we strive to put people first.
Culture, our way.
At Primark, we believe a career with us is about so much more than a job—it’s about impact, growth, and belonging. Our people inspire us, and we encourage you to embrace your uniqueness, take ownership of your career, and leave your mark.
What You’ll Do as a Retail Operations Learning Specialist (Global)
In this role, you’ll partner across teams, enact change, and drive learning initiatives globally. Here’s a snapshot of your day-to-day:
- Translating Business Needs: Collaborate with Retail Operations, Franchise, Health & Safety, and Purchasing & Compliance (P&C) teams to turn business priorities into clear, actionable learning strategies.
- Global Learning Initiatives: Design, deliver, and embed consistent learning programmes across all markets, ensuring alignment with Primark’s standards.
- Compliance & Mandatory Learning: Develop and implement globally consistent compliance frameworks, adapted locally where needed.
- Franchise Support: Provide expert L&D guidance to Franchise teams, empowering them to meet Operational Standards and build capability.
- Learning Solutions: Create, maintain, and scale tailored learning pathways, working alongside subject matter experts and overseeing LMS compliance tracking & reporting.
- Data-Driven Improvement: Analyse learning data, derive insights, and drive continuous improvement, ensuring alignment with both business needs and legal requirements.
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What You’ll Get
Your well-being and potential matter to us. We offer a vibrant lifestyle benefits package designed to encourage work-life balance:
- Competitive Remuneration (base + potential bonus structure)
- Comprehensive Healthcare & Pension Provision
- Holiday Entitlements: 27 days leave, plus bank holidays. Optional: Buy 5 extra days.
- Work-Life Flexibility: Tax Saver Tickets, on-site fitness centre, and a subsidised cafeteria.
At Primark, we shape the culture so you can grow in unexpected ways.
What You’ll Bring
We value authenticity—here’s what we ask in return:
- 5+ years’ experience in Learning & Development (L&D), Retail Operations, or a related field, ideally within a multi-site or retail environment.
- Retail Operations Expertise: Demonstrated understanding of retail functions and ability to translate complex operational needs into practical learning solutions.
- Programme Coordination: Proven track record of managing large-scale learning initiatives across multiple stakeholders and markets.
- Compliance & L&D Governance: Knowledge of compliance frameworks, learning governance, and operational capability, plus experience with LMS platforms and digital authoring tools.
- Stakeholder Management: Exceptional communication, influencing, and engagement skills with diverse audiences.
- Adaptability & Organisation: Highly analytical, structured, and agile—able to juggle priorities in fast-paced, evolving environments.
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Does this sound like you, or does it inspire you to think differently? Join us, and together, we’ll help you reach far beyond.
Why Primark?
At the heart of every Primark success story are our people. From our first store in Dublin, 1969 to a £9bn+ imperiestoday, spanning 17 countries, 440+ stores, and 80,000+ colleagues, we’ve grown because of the values we stand by:
- Caring – Putting people first in everything we do.
- Dynamic – Bravely pushing boundaries to stay ahead.
- Together – Winning as we build, nurture, and support one another.
If you didn’t see this position represented here, please email [email protected] with "VERIFIED PRACTICE" in the subject line.
Reasonable Adjustments
If you require accessibility support during recruitment—such as additional assessment time, sign language interpreters, mobility access, or assistive tools—please contact your Talent Acquisition specialist.
All offers of employment are subject to checks: right to work, education reference, and where applicable, criminal/financial background checks.
Ready to apply? We’d love to introduce you to your potential.
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