Travelex
Retail Sales Assistant
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Travel Service Partner – Asda Travel Money
Location: Cluster roles cover Bromborough and Ellesmere Port—a vehicle is required to access both locations.
Hours: 30 per week (employee eligible for voluntary overtime during busy seasons)
Pay: £13.50 per hour (+ monthly bonus)
Contract: Permanent, Full-Time
A Job Where You Can Grow, Connect, and Make a Real Impact
At Asda Travel Money, in partnership with Travelex, we deliver outstanding customer service to help travellers start their journeys with confidence. As a Travel Service Partner, you’ll join a supportive team in one of our Bureaux, assisting customers with travel money needs and providing exceptional service with every interaction.
Whether you’re seeking new professional challenges or exploring career growth opportunities, this role offers the ideal starting point.
What the Job Involves
- Providing a welcoming customer experience, fostering strong relationships -tailoring your approach to meet customer priorities and supporting travel money needs
- Applying your training to offer expert advice and convert interest into sales
- Consistently exceeding sales targets in a dynamic, results-driven environment
- Processing foreign exchange transactions and online orders with precision for customer satisfaction
- Collaborating as a team to improve performance, uphold excellence, and celebrate achievements
- Following company processes and attention to detail to ensure seamless service delivery
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What We’re Looking For
- A visionary communicator with a passion for customer-centric service
- Active listening skills to understand customer needs and enhance their travel experience
- An optimistic, proactive approach, unafraid to tackle challenges and make a daily difference
- A strong team player eager to learn, develop, and contribute to our supportive community
What’s in It For You?
✅ Optional employee benefits: • Private Medical, Dental, and Critical Illness Insurance • Discounted health checks and wellness screenings • Offered at preferential corporate rates
🧘 Wellbeing support: • Programmes for physical, mental, and financial wellness
🕒 Flexible schedules: A variety of working hours to accommodate different lifestyles. • During peak times, voluntary overtime is available to supplement earnings (if desired)
📅 25 days’ holiday + bank holidays (pro-rata)
💰 Monthly bonus with target achievement
🔄 Pension plan through Scottish Widows
📚 Career development: • Training, learning pathways, and opportunities for internal progression
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What Happens Next?
Following your application, here’s the process:
- Application review – Our team assess your qualifications, and if aligned, we’ll reach out
- Online interview – Chat with a team member, discuss the role, and complete a short currency conversion test
- Bureau visit – Meet the Bureau Manager, tour the operational area, and clarify any questions you have
- Offer stage – If both sides are aligned, we’ll extend a job offer, followed by pre-employment checks: • Criminal Conviction, Credit, and Sanctions checks (compliance requirements)
About Travelex
A leading brand in foreign exchange since 1976, we trust Travelex to empower travellers worldwide. At Asda Travel Money, this expertise is delivered locally to customers across the UK.
Ready to Apply? We’re committed to inclusivity—creating a workplace that values diversity and provides equal opportunities.
🌍Whoever you are, wherever you’re from—you belong here. Apply today and begin your journey with us.
There is a clear commitment to an equal opportunity employer policy, prohibiting discrimination on the basis of:
- Race
- Religion
- Colour
- National origin
- Gender
- Sexual orientation
- Age
- Marital status
- Veteran status
- Disability status
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