The Works Stores Ltd
Retail Sales Assistant
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Retail Sales Assistant
6-hour contract: Retail Sales Assistant & Brand Ambassador
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity, and play.
Think about the small things that spark joy and bring people together— you help them turn paint into art, find a book to ignite creativity, give someone a game to share with family, or introduce a puzzle that reconnects them with treasured memories.
Every interaction has the power to change someone’s day. With your passion and our products, you’ll help ignite that spark—allowing people to rediscover creativity, find new passions, rekindle memories, or simply take time well spent.
Perks: The Works
💪 25% Colleague Discount – Plus Double Discount Days! 😎 MyWorks – Unlock exclusive discounts on retail, holidays, utilities, tech, and more 🏡 Family-Friendly Leave – Enhanced maternity, paternity, and adoption pay 🚀 Holiday – 28 days (including bank holidays) or 33 days for Deputy/Store Managers 🎓 Can-Do Academy – Free training & career development tailored to your interests 💸 Stream – Claim 50% of your wages as you earn them ("wage advancement") 🏬 Share Scheme – Earn a piece of The Works (like Monopoly—imagine that!) ♥️ 24/7 Support – For you & your family (Employee Assistance Programme through Retail Trust Charity) 🩺 Healthcare Cash Plan – Financial support for everyday healthcare costs
- Loads more: Long-service awards, pension, life assurance, Cycle to Work scheme, optional charity giving.
The Role: Retail Sales Assistant & Brand Ambassador
As a Retail Sales Assistant, you’re the face of our brand. Every day, you: ✅ Create exceptional customer moments—turning shoppers into happy voices wandering off singing “The Works routine” ✅ Spark brilliant conversations—helping customers discover products they’ll love or find perfect gifts for others ✅ Know their interests—the reason you’re more than “just sales.” You make thoughtful recommendations that surprise, delight, and inspire ✅ Keep the store stock-tastic, tidy, safe, and welcoming ✅ Work alongside a team keen to make smooth progress—where friendship, loyalty, and inclusivity drive success
Reasons to use Rodeo
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It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Every interaction brings our purpose, values, and behaviours to life.
Brand Ambassadorship at The Works
Our brand isn’t a title—it’s how you live, learn, and work with us daily.
It’s: 😊 The smile that tells customers—you’ve got time for them, and they belong here. 🎨 The support and encouragement that helps a child discover a new hobby. 🤝 The teamwork that keeps operations flowing, even on busy days.
You build trust, awareness, and loyalty just by ** Showing Up**. Everyone at The Works is a Brand Ambassador.
Your Mission
This role delivers friendly, knowledgeable, efficient service in a fast-paced environment:
- Provide exceptional customer service—informed, friendly, and caring
- Maintain high store standards—merchandising, cleanliness, and stock replenishment
- Operate tills accurately—handling transactions smoothly
- Support deliveries, stockroom tasks, and product availability
- Follow health & safety and loss prevention policies
- Assist with replenishments to ensure customers never miss a surprise
- Meet store targets & KPIs with your team—every hand makes waves!
- ** Stay updated** on products, promotions, and market trends
🔑 Keyholder Role (For those 18+ with training/support) Even when a manager isn’t on site, you secure the store legacy—
- Open and close safely
- Handle cash management
- Manage basic store leadership
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This is a physically demanding role dealing with stock movement, frequent lifting, and stair climbing. Expect a supportive, team-oriented environment
Skills & Behaviours to Shine
You’ll stand out with: ♻️ Enthusiasm for delivering human-centred customer service 💬 Great communication and interpersonal skills 🤝 Team-player attitude—punctual, flexible, and can-do oriented 🌟 Reliability & adaptability for varied shifts 💰 Cash handling experience (if digital isn’t foreign to you) 🔹 Prior retail or hospitality experience is preferred—helps make you unstoppable 🚀 Thrives in high-volume spaces
♦️ For Keyholders: Experience with store opening/closing and basic leadership (preferred but not required—we’ll train)
Our Purpose & Values
💛 To inspire reading, learning, creativity, and play
Our core Crafty | Caring | Can-do ethos dictates: 🎨 Crafty smart – Smart with what we put on shelves and work towards 🥰 Caring heart – Passionate customer focus 🚀 Can-do energy – We get your big tasks done, every day
Diversity & Inclusion: Applying Us All
We’re The Works for who you are. Our culture values inclusivity, welcoming: ✖️ Under-represented groups (ethnic minorities, #Disability Kuwait, carers, LGBTQ+—including lesbian, gay, bisexual, trans, non-binary, and anyone with different identity expectations) ✔️ We support flexibility in working hours (if possible) ✔️ Make reasonable adjustments for interviews or work
Reasonable action? Speak up! Boldly in your application—I’ll coach us.
As we say: because people find time well spent doing what they love, it all starts with you.
Ready to inspire? Apply today. * Every interaction becomes resonant—because someone had the courage to start with them.**
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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