Travelex
Retail Sales Assistant
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Retail Sales Assistant
Travel Service Partner – Asda Travel Money
Location: Runcorn
Hours: 32 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What The Job Involves
- Welcoming customers, building relationships, and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action, offering expert advice on our products and services, converting interest into sales
- Consistently working towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team by driving performance, delivering excellence, and celebrating success together
- Following company processes and paying attention to detail to ensure everything stays on track
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What We’re Looking For
- A great communicator with a passion for excellent customer service
- Someone who actively listens to understand our customer needs and create a fantastic customer experience
- A positive, can-do attitude where no challenge is too big, and a desire to make a difference each day
- A real team player who’s ready to learn, grow, and develop as part of our amazing team
What’s In It For You
✅ Optional benefits available:
- Access to Private Medical, Dental, and Critical Illness Insurance
- Discounted health checks and wellness screenings at preferential corporate rates
🧘 Wellbeing support programs for physical, mental, and financial wellness
🛍️ Bravo Benefits – discounts across retail, travel, and lifestyle
🕓 Flexible shifts – a variety of shift patterns to suit different lifestyles, plus voluntary overtime in busy seasons (no disruption to VA status)
🌴 25 days holiday + bank holidays (pro-rata based on hours worked)
💸 Monthly bonus – earn extra when hitting your targets
🏦 Pension plan with Scottish Widows
📈 Career development – access to training, learning pathways, and internal opportunities to grow your career
What Happens Next
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Once you apply, here’s the process:
- Application review – our team will review and contact you if there’s a match
- Online interview – meet one of our team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit – meet the Bureau Manager, observe the bureau in action, and ask any questions
- Offer – if it looks like a good fit, you’ll receive the position offer and begin pre-employment checks, including Criminal Conviction, Credit, and Sanctions checks
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global presence. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to Apply?
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from—you’ll be welcomed here.
If you’re ready to take the next step in your career, apply now and start your journey with Asda Travel Money.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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