The Works Stores Ltd
Retail Sales Assistant - Keyholder
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Retail Sales Assistant - Keyholder
8-Hour Retail Sales Assistant Contract
Why The Works?
We don’t just sell products—we inspire reading, learning, creativity, and play.
Each sale you make unlocks something bigger:
- You help someone unleash their inner artist with the right paint supplies.
- You discover a Pulitzer Prize-winning author through recommeded novels.
- You help families bond with the perfect puzzle or game.
- You bring back memories with books that connect loved ones across time.
Every transaction has ripple effects—ordinary moments turning extraordinary.
Get ready to bring out the best in yourself, your customers, and the world. Because your passion + our products = limitless possibilities.
The Works Perks – ‘The Works’ Benefits
🔹 25% Colleague Discount – Plus exclusive Double Discount Days 🔹 MyWorks – Access discounts across holidays, utilities, tech, and stores 🔹 Family-Friendly Leave – Enhanced maternity/paternity/adoption pay 🔹 Holiday – 28 days (or 33 days for Deputy/Store Managers) 🔹 Can-Do Academy – Free access to training & development in your areas of interest 🔹 Stream – Early access to 50% wages as you earn them 🔹 Share Scheme – Own a slice of The Works (bonus question: how many shares are in Monopoly?) 🔹 Retail Trust Charity Support – 24/7 assistance for you & family (Employee Assistance Programme + more) 🔹 Healthcare Cash Plan – For everyday healthcare costs 🔹 And loads more – Long-service rewards, pension, life assurance, Cycle to Work scheme, and optional charity donations
Become a Retail Sales Assistant
As a Sales Assistant, you’re the face and voice of The Works—where magic happens in store.
Your Role:
- Create unforgettable customer experiences with friendly, personalised service.
- Turn random shoppers into loyal fans through saved time, creative recommendations & problems solved.
- Discover what customers need (or love but don’t know they need yet) before they ask.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You’ll push carts, unlock the attic of creativity in someone’s soul, and let both them and you leave your best selves here.
Store floor expectations: ✔ Upbeat, welcoming attitude (every guest feels like a friend) ✔ Earn trust through friendly & efficient interactions ✔ Keep the store spotless, stocked, and safe—stockrooms and ambient shoplike vibes count. ✔ Support team members in smooth operations. ✔ Contribute to stock management, merchandising & security protocols—nothing left to chance!
Brand Ambassador Mindset
Being a Brand Ambassador doesn’t get a salary add-on—it’s what we all live by. Your daily moments speak volumes.
Ways you achieve this:
- The smile that makes a frazzled parent breathe easier
- Assisting a shy child find their dream activity
- Wiping down shelves while inspiring someone with ‘have you tried X?’
- Anticipating what customers won’t explicitly ask for—then offering it instantly.
Brand loyalty isn’t ‘products our customers love’—it’s people who change. And it starts with you.
Your Mission (Daily Pledge)
You’re here to: ✔ Deliver service that’s friendly, knowledgeable, and smooth every time. ✔ Maintain store excellence —impeccable ** merchandising, cleanliness, stock replenishment** ✔ Handle finances with precision (tills, cash handling, eschewing mistakes). ✔ Work flex with stockroom & delivery tasks (tumbleweeds are classic supply chain distrust). ✔ Adhere to operational procedures (safety first, theft prevention too). 🔑 (Keyholder) Open/close securely; enhance cash & store security. ✔ Team up to hit store KPIs ✔ Know your products – promotions, services + personal connections from your staff. ✔ Stay consistently positive & passionate—record-breaking days start with a kick in the right attitude.
Physical Realities
Ok, this isn’t Minutes to Midnight—but yes, this is physical. Stairs? Heavy products?. Invigorating. Your teammates are your stamina sleep team, helping (and helping back up). Energy required: frosty iced coffees + adrenaline mix.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Skills & Attributes That Make You Outstanding
The competitive edge comes with: ✅ Customer service obsession (but never at the cost of humanity) ✅ Natural charm + problem-solving skills (every ‘no’ has a company-sponsored ‘because…’) ✔ Teamwork – no robots here ✔ Flexibility – meet shifts, holidays, or crazy schedules (family-friendly adjustments available). ✔ Till confidence – C-tier calculations aren’t welcome ✔ Frontline experience, preferably in fast, customer-crazed hours (.gov workflows optional) 🔑 (Keyholder) Basic supervision & opening/closing experience
Keyholder Responsibilities
Key Opportunities (for those 🚀18+):
- Extra pay for management-type tasks (see it as training for higher responsibilities).
- Core experiences with full supervision. That transition from ‘employee to leader’ ?
Once you carry keys (that magic first time starts your signpost to Manager), here’s your stage:
- Open/close store
- Cashing up
- Management: just because it’s light doesn’t mean it’s liberty
Training > matches fear.
Our Values in Action
✨ Crafty, Smart ✨
We squeeze everyday magic out of limited resources—creative brilliance with what’s actually in stock.
💖 Caring 💖
Every decision: ‘How is this heartfelt?’
🚀 Can-Do 🚀
Edmonton’s ambulance ride to ‘impossible’ just asks "Is it possible?"
Why The Works – Vision-winning
Inspire play. Sculpt stories.
Because when anyone spends time doing what they love, that’s Time Well Spent.
And that’s why: It All Starts With You. "Some people see a puzzle. We see optimizing late-night thinking."
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills