The Works Stores Ltd
Retail Sales Assistant - Keyholder
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Retail Sales Assistant - Keyholder
The Works – Retail Sales Assistant (6-Hour Contract)
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity, and play.
- You sell paint that could transform someone into an artist.
- You provide the book that unleashes an inner author.
- You create memories with games that bring families together.
- You spark creativity through puzzles that reconnect loved ones.
Your passion + our products shape unseen possibilities. It all starts with you.
Our Perks Are 'The Works'
💪 25% Colleague Discount + exclusive Double Discount days 😎 MyWorks: Access to exclusive online discounts (retailers, holiday deals, tech, utilities, and more!) 🏡 Family-Friendly Leave: Enhanced pay for maternity, paternity, and adoption leave 🚀 Holiday: 28 days (including bank holidays) | 33 days (including bank holidays) for Deputy & Store Managers 🎓 Can-Do Academy: Instant access to training & development 💸 Stream: Claim 50% of wages upfront for early access 🏬 Share Scheme: Own a piece of The Works! 💛 24/7 Support: Charitable Employee Assistance Programme for you & your family 🩺 Healthcare Cash Plan: Supports everyday healthcare costs 🥳 More: Long-service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.
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As a Retail Sales Assistant
You’re the face of our brand on the shop floor—our brand ambassadors create moments that make customers smile.
Your Mission
✅ Deliver friendly, knowledgeable, and efficient service. ✅ Maintain excellent store standards (merchandising, cleanliness, stocking). 💳 Handle till transactions accurately and support deliveries/stockroom. 🔐 (Keyholder role?) Opening/closing stores, cash handling, and security. 🚀 Work with your team to hit KPIs and customer satisfaction targets. 📦 Stay switched on with promotions, products, and services to help shoppers choose wisely. 💫 Always be positive, passionate, and authentic—representing our brand with every interaction.
Note: This role may require physical work (stairs/stock handling), but your team will support you!
Brand Ambassador Mindset
At The Works, every interaction matters—even seemingly small ones:
- A smile that eases a customer’s concerns.
- A warm welcome into the store.
- Supporting colleagues with kindness & teamwork.
- Inspiring a child to love their new hobby.
- Guiding someone back to their creative passions.
Every day, you build trust, awareness, and loyalty.
Key Skills & Attitude
🔹 Passion for customer service (its your superpower!) 📞 Strong communication & team collaboration 💪 Reliable, flexible, and adaptable (varied shifts) 💷 Comfortable handling cash & till systems 🏢 Experience in fast-paced retail, customer service, or hospitality (helpful)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
(Keyholder applicants? Previous knowledge of store opening/closing & basic supervisory tasks is preferable.)*
Keyholder Opportunities (Age 18+ roles)
Training and support help you step into higher responsibility—becoming a de-facto manager when store teams are small.
As a Keyholder, you’ll:
- Open/close the store securely
- Manage daily cash handling & security
- Gain experience running a store (great for career growth)
Enhanced pay while in this role + elite training.
Our Purpose & Values
💛 Purpose: Inspire reading, learning, creativity & play. 🎨 Crafty: Use what you’ve got creatively. 💜 Caring: Heart in every action. 🚀 Can-Do: Energy that gets the job done.
Diversity, Inclusion & Reasonable Adjustments
At The Works, everyone belongs.
✅ We welcome candidates from under-represented groups (ethnic minorities, disabled individuals, carers, LGBTQ+ community). ✅ Open to conversations about flexible working and responding where possible.
💬 “With the right passion... It All Starts With You.”
Ready to create meaningful moments? Apply now! #TimeWellSpent
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