The Works Stores Ltd
Retail Sales Assistant - Keyholder

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Retail Sales Assistant - Keyholder
Retail Sales Assistant (12-Hour Contract)
š NEW STORE OPENING ā AUGUST 2026 š
About the Role
You sell more than just products. At The Works, you inspire reading, learning, creativity, and play.
We donāt just provide the paint, books, games, or puzzlesāwe fuel the authentic moments that transform lives. Maybe the brush sets in your hands become the spark for an artistās journey. Or the storybook you recommend rekindles the childlike wonder of a parent. Every interaction is a step toward unlocking new passions, rekindling memories, or shaping childhoods.
The unseen potential is endlessāand starts with you. With your energy and our products, youāll craft the connections that ignite joy, curiosity, and shared moments.
Our Perks Are 'The Works'
Hereās how we reward your passion with support, flexibility, and opportunities:
Money and Wellbeing
ā 25% Colleague Discount ā Plus exclusive Double Discount Days on select dates. ā 75% of wages early access via Stream ā when life runs ahead, we help you catch up. ā Holiday: 28 days (incl. bank holidays) for most roles; 33 days (incl. bank holidays) for Deputy and Store Managers. ā Healthcare Cash Plan for everyday wellness costs. ā Life Assurance & Pension for long-term security. ā Cycle To Work Scheme because getting to work should be as easy as riding. ā Charity Giving Incentive ā if youāre drawn to supporting good causes.
Growth and Development
š Can-Do Academy ā Access free, instant training on skills you share or want to master. š¦ MyWorks ā Exclusive online vouchers across hundreds of retailers for everything from savings migrants to tech bargains. ā Long Service Awards ā for a job well done.
Work and Family Support
šØš©š§š¦ Family-Friendly Leave ā Proudly offers enhanced maternity, paternity, and adoption pay. š 24/7 Support for You and Your Family ā In partnership with Retail Trust Charity, access to an Employee Assistance Programme and covered benefits.
Extra Community
š Share Scheme ā Grab your own piece of The Works through intuitive financial growth potential.
What It Means To Be A Brand Ambassador
Here, we believe "The Works" isnāt your titleāitās how you show up every day. Every smile, every honest recommendation, even the quiet moments where someoneās creativity is rediscovered: those are the moments that build trust and unforgettable memories.
Reasons to use Rodeo
Iām in my final year doing Economics and I donāt know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer ā it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) donāt need a masters. Letās look at the ones youād be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet ā that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant ā 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
Youāve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon ā deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme ā client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right ā and where to focus when applying.
Youāre truer than ever before: Whether handing a fresh puzzle to a stranger or recognizing a frustrated childās creative potential, you create real experiences. Collaborate across stores and distributionārest assured, every interaction is part of who we are.
Key Responsibilities
** Retail Sales Assistant (Core Duties)**
Your goal: Spark joy and deliver unmatched service to every customer.
- Customer Service Commitment: Offer friendly, knowledgeable, and efficient support to every visitor.
- Exceptional Standards: Upkeep visual merchandising, cleanliness, and stock replenishmentāyour store should feel welcoming and organized.
- Retail Proficiency: Operate tills smoothly, handle money with extreme precision, and speed to manage transactions.
- Product Champions: Share knowledge to help shoppers discover hot deals or fit-for-purpose items; from basics to unburied nostalgia.
- Operations & Teamwork: Work closely to achieve sales targets, inventory precision, and smooth operationsāno stone skipped.
Characteristics? Driven by small acts of kindness. A day where one shopperās moment is lifted beyond their wonder. Thatās the ripple effect.
** полезно Keyholder Responsibilities (If Applicable)**
via training ā Available now to those eligible. See below!
ā Doors as Changer-guardians: Lock/Unlock the store upon arrival/departure safely. Secure premises. ā Cashier as Owner: Cash-up/reconcile monies accurately in close periodsāeach number matters. ā Expect Floral Growth: Cover manager tasks when theyāre unavailableātraining infra & pitch your potentials. ā From Salary Add-ons: Every dawn, your maintenance of shop systems ends with extra wages reflecting your shift manager dens.
Yes? Across those domains of ownership gently built. At 18, The Works handhold you into upgraded trainee pearlsāpromotions to empathy, value, and scaling personal networks.
Key Skills & Prowess
Hereās how youāll stake your claim in our culture:
- Passion for Service ā The golden hour happens on your watch.
- Small Talk ā”ļø High Energy: Connect seamlessly on hobbies, gift-gifting advice, or emotional triggers.
- TeamworkFuelled Through Positivity ā Work with othersāhustling quietly when chaos hits.
- Flexibility ā Shifts data and fast-pacedātrust with your butts, reactions first.
- Confidence with Tilts & Cash ā Exact tillaring concenter cannot be skipped.
- Customer Services & Other Jobs? Opt for: Retail saga, food chain, exhibition shores.
- Hands & spirit strong? Love moving stuff up/down? Good. We have sharp inclines.


Get help with your application
Your very own career expert that helps elevate your application to the next level.
Keyholder Echo: Fascinator: Operating among undertakings ļø± (Christ profundity): Shop fronts & trustees maintenance, Learn swift scruples No need second-guessesāwe take it off you, feed enthusiasm upward.
Our Guiding Behaviours
Crafty ā Smart with what youāve got.
Improvise. Our range gathers creativity. Handlers highlight fulfillment every chance.
Caring ā Heart in every action.
Humans within financially frailty? Volunteer minuteābecause you see people not details.
Can-Do ā Energy that gets it done.
No task too great, no service left overtraded. Perseverationās your character.
Diversity, Inclusion, and Reasonable Adjustments
Dream Team Profile: The Works fosters equitable excellenceāweāre cards open to marriage between many voices.
š Ethnic & Impaired Encouragement: Ugandan red pots? Neurer, T2/Distoire? We scal your seat. Caregiver ALRIGHT. These are your storyful owners suite inclusive decks. š³fleche LGBTQ+ (NHSI embrace ļæ½welt): Ace. Queer. Quality Trans, Non-Binary discourseāassigneed any supposed limits. Weāre participating to a safe happiness. āDevelopment of working time & flex adjustmentsRANTāour philosophy if need sorts.
šØ Interview Adapts ReadyāInformed Everwise! Note: If sports debut, let us amend to hosting for beloved benefits. Appās pre-empt wonāt you missing every major concern.
Mission: Time Well Spent
āWhen people focus on purpose-driven living, creativity spreads.ā
With passion, weāve carefully curated the parts which can opt people to do great within one another.
So as to motive thrive! Moment makers have dignity at The Works. Leverage hierarchical talent redesign the impossible.
At the Works, for one creative, itās Story of Life unexpected adventures. For many, inclusive legacy starts at your door untrotted. Itās with your passion and determinationāyour gifts refine what joy resurrects in humanity.
Let your story-work to our shift-sparks. Because locating what lights your soul shouldnāt diminish greatnessās awe.
Time to Show The Works its Mirror. āØ
āIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iāve been looking for.ā
Jessica, London
Skills