Majestic Wine
Retail Sales Assistant/Driver - Gerrards Cross (16 Hours)
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Sales Assistant – Wine Specialist (Permanent) at Majestic Wine
🍷 Join the UK’s number one Wine Specialist!
Majestic Wine in Gerrards Cross is seeking a dynamic, ambitious, and driven individual who wants to grow and develop with a company shaping the future of retail.
About Majestic Wine Group
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across:
- Retail (Majestic Retail)
- On-trade & Hospitality (Majestic Commercial)
- Wholesale (Enotria)
- Wine Bars (Vagabond)
Backed by Fortress Investment Group, the business has thrived since its founding in 1980, becoming Majestic Wine Group in 2025. With: ✔ Over 200 retail stores ✔ A nationwide on-trade supply network ✔ A growing physical & digital footprint
Majestic is committed to:
- Curating a premium, differentiated wine and spirits range
- Delivering expert service
- Expanding across the UK
The Role
As a Sales Assistant, you’ll support your store team in:
- Driving sales performance
- Ensuring smooth day-to-day store operations
- Delivering exceptional customer experiences
This is a hands-on role where every task—from assisting customers to managing stock—contributes to store success.
Key Responsibilities
Customer Experience & Sales
- Be a shopping ambassador for your store, ensuring every customer has an outstanding experience.
- Maximise sales opportunities by hitting KPI targets and exceeding performance benchmarks.
- Offer a VIP concierge service—actively engaging customers with:
- Product updates
- Tastings
- Personalised recommendations
- Sell the story, not the discount—passionate, knowledge-driven sales that build loyalty & repeat purchases.
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Wine Knowledge & Development
- Deep dive into our product range—take ownership of your WSET qualification (Level 2 minimum).
- Continuously expand your expertise to deliver confident, informed service.
- Use your passion for wine to educate & engage customers.
Store Operations & Maintenance
- Maintain physical and external store standards—presentation matters!
- Handle operational tasks:
- Delivering wine to customers
- Mergising stock deliveries
- Calling valued customers for sales opportunities
- Identify continuous improvement opportunities to enhance store efficiency.
- Ensure full compliance with internal policies, processes, and training.
Leadership & Team Support
- Be a positive role model for junior team members—support their development.
- As a key-holder, you’ll manage:
- Store opening & closing compliance
- Running the store independently when needed
Knowledge & Skills Required
✅ Exceptional time management, delegation & problem-solving ✅ Customer service champion – deliver an unbeatable shopping experience ✅ Highly self-motivated – thrive independently & as part of a team ✅ Problem-solving mindset – turn challenges into wins ✅ Adaptable & resilient – meet the demands of retail flexibility ✅ Strong communication & time management – prioritise effectively
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Bonus: 🔹 Wine knowledge is helpful, but passion for learning is essential 🔹 Progression Level 2 WSET qualification is encouraged
Legal Requirements
⚠️ Full UK manual driving licence, held for at least 12 months ⚠️ No more than 6 penalty points ⚠️ Must be willing to drive company vans (key part of the role)
Benefits & Perks
🍷 Up to 20% staff discount on our products 📣 Career development opportunities – invest in your growth with in-house training 👕 Uniform provided 🎁 Retail Trust membership, offering:
- Discounted vouchers & shopping cards (savings, reloadable cards, gift cards)
- Up to 30% discounts in partner stores
- Free counselling & support phone line 💰 Company sick pay scheme
Job Specifics
📅 Contract: Permanent ⏰ Hours: 16 hours per week 🚗 Flexibility:
- Must work evenings & weekends
- Must be willing to work across Cardiff & Cardiff Bay branches 💶 Salary: £10,574.72 (per annum)
"Together, we are Majestic!"
Apply now and join a team that’s transforming retail one customer, one bottle at a time.
We look forward to receiving your application!
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