Majestic Wine
Retail Sales Assistant/Driver - Redhill (18 - 24 Hours)
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Retail Sales Assistant/Driver - Redhill (18 - 24 Hours)
Sales Assistant – Majestic Wine Redhill
Majestic Wine Redhill are seeking a dynamic, ambitious and driven individual who wants to grow and develop in a revolutionising retail environment.
About Majestic Wine Group
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Backed by Fortress Investment Group, the company has grown significantly since its founding in 1980, becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network, and a growing wine bar estate, Majestic Wine Group focuses on:
- Curating a high-quality, differentiated product range
- Delivering expert service
- Expanding its physical and digital footprint across the UK
The Role: Sales Assistant
As a Sales Assistant, you will:
- Support your store team in driving sales performance
- Manage day-to-day store operations
- Deliver exceptional customer service
Core Responsibilities
Majestic Wine’s customers are at the heart of everything. In this role, you will act as an ambassador for your store, supporting the team in delivering an outstanding shopping experience.
- Drive store performance by:
- Maximising sales opportunities
- Meeting and exceeding targets by focusing on KPI delivery
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Deliver market-leading customer service to drive business growth, foster customer loyalty, and encourage repeat purchases
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Provide a VIP concierge service, proactively contacting customers for:
- Updates on products
- Exclusive tastings
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Sell the story, not just the discount:
- Share your passion for wine through an in-depth product knowledge
- Support efforts towards achieving WSET qualification
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Take ownership over:
- Wine knowledge by continuously learning the product range
- Confidence in selling products
- Store presentation, including internal and external maintenance
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Assisting with operational tasks, such as:
- Delivering wine to customers
- Merchandising stock
- Making calls to promote sales
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Identify continuously improving opportunities for operational efficiency, sharing ideas with your team
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Ensure full compliance, safety, and adherence to legal standards through:
- Following internal policies
- Completing mandatory training
-Support junior team members and uphold Majestic’s Ways of Working
- As a key holder, lead store operations by managing:
- Opening and closing compliance independently
Knowledge & Skills Required
- Time management, delegation, and problem-solving skills
- Ability to deliver exceptional customer experience and service consistently
- Self-motivated and able to thrive in both individual and team environments
- Problem-solving attitude with a passion for seeing issues through to resolution
- Adaptability, resilience, and flexibility to meet business demands
- Excellent communication and time-management skills
- Beneficial: Existing wine knowledge essential: Passion for learning with a commitment to completing WSET Level 2 Wine Qualification
- Full UK manual-transmission driving licence, held for at least 12 months with no more than 6 penalty points
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What’s In It For You?
- Up to 20% employee discount
- Career development opportunities, including:
- Career progression supported by in-house training
- Provided uniforms
- Access to the Retail Trust scheme, which includes:
- Retail Rewards: Instant savings opportunities with discounted e-vouchers, shopping cards, and gift vouchers (up to 30% off).
- Free counselling and support services accessible through a phone hotline
- Company sick pay scheme
Job Specifics
- Contract: Permanent
- Hours: 18 – 24 hours per week
- Shift Work: Available to work evenings and weekends
- Required Ability: Willingness to drive with our company vans
Please note: Only candidates holding a valid UK manual driving licence (for at least 12 months) may apply.
#TWAM – We Look Forward to Receiving Your Application!
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