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Retail Security Officer
Retail Security Officer – Glasgow (OCS UK & Ireland)
About the Role
Location & Hours: This part-time position is based at Tesco Express, Glasgow, with a 44.5-hour weekly commitment (Monday – Friday, 14:00–24:00).
Purpose: As a Retail Security Officer, you will safeguard customers, staff, and store assets while fostering a secure, positive shopping experience. Your role involves.Visible deterrence against theft, anti-social behaviour, and proactive incident management.
Key Responsibilities
To excel in this position, you will:
- Maintain a visible security presence, deterring theft, loss prevention, and disruptive behaviour.
- Patrol the store and monitor CCTV to identify suspicious activities or breaches.
- Respond promptly to alarms/incidents, escalating incidents as necessary.
- Conduct required searches in compliance with company protocols when justified.
- Record accurate incident reports and observations for documentation.
- Collaborate with store management to address security matters.
- Provide a professional, approachable demeanour to enhance customer and staff confidence.
- Resolve escalations diplomatically, de-escalating conflicts to ensure store harmony.
- Adhere to all company policies, site procedures, and legal obligations.
- Support team initiatives and perform additional duties as assigned.
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Requirements
Essential Criteria:
✔ Right to Work in the UK with eligibility for DBS and BS7858 security clearance. ✔ **Valid SIA Licence (Door Supervisor or Security Guarding) with relevant security experience. ✔ Sharp observational skills, keen to detect unusual or unsafe behaviours. ✔ Confidence in handling difficult situations with calm, professional resolve. ✔ Excellent verbal/written communication for reporting and customer interactions. ✔ Proactive and adaptable approach, able to work varied shifts (including weekend evenings).
About OCS UK & Ireland
OCS is a leading facilities management provider, serving over 50,000 colleagues and achieving a turnover in excess of £2 billion. Our expertise spans facilities, security, catering, and cleaning, with a mission to:
"Make people and places the best they can be for our colleagues, customers, and communities."
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Grounded in our TRUE values (Trust, Respect, Unity, Empowerment), we foster a collaborative, inclusive workspace.
Why Work for OCS?
🏆 Award-Winning Employer
- Ranked #36 in Glassdoor’s Best Companies to Work For 2025.
💻 Digital Learning
- Access OCS Academy courses to develop skills and accelerate your career.
💰 Retail Perks
- Exclusive discounts and rewards via our Hapi app.
📚 Professional Growth
- 600+ on-demand learning modules available nationally.
📱 Flexible Pay
- Wagestream integration for early wage access (where applicable).
How to Apply
Express your interest in joining a company that champions growth, diversity, and purpose by submitting your application through the OCS job portal.
⚡ Equal Opportunities Employer We value diversity and welcome applications from individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
— Apply now to contribute to the retail security landscape in Glasgow while growing with a forward-thinking team.
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