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Retail Security Officer
Retail Security Officer – Tesco Wishaw
About the Role
Days of Working: This position is based at Tesco Wishaw, working 6 days on, 3 days off during the shift 15:30–00:00.
As a Retail Security Officer, you will play a vital role in protecting customers, staff, and stock, ensuring a safe and secure shopping environment. You will act as a visible deterrent to criminal activity, provide excellent customer service, and respond effectively to incidents within the retail environment.
Key Responsibilities:
Security Duties
- Maintain a visible security presence to deter theft and anti-social behaviour
- Patrol the store and monitor CCTV for suspicious activity
- Respond to alarms and incidents, escalating where required
- Conduct searches (in line with company procedures) when necessary
- Complete accurate incident and observation reports
- Work closely with store management and staff on security-related matters
Customer Service
- Provide a professional and approachable presence
- Assist customers and staff with queries
- De-escalate challenging situations calmly and effectively
Compliance & Support
- Follow all site procedures, company policies, and legal requirements
- Support the wider team and undertake additional duties as required
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Requirements
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK and the ability to undergo DBS and BS7858 security clearance
- Valid SIA Licence (either Door Supervisor (DS) or Security Guarding), with relevant security experience
- Strong observational skills with the ability to identify suspicious behaviour
- Proven ability to handle difficult situations calmly and professionally
- Excellent verbal and written communication skills (for reporting and interactions)
- A proactive and professional approach to ensuring safety and security
- Flexibility to work a variety of shifts, including weekends and evenings
About OCS UK & Ireland
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover exceeding £2bn. We deliver innovative services in facilities management, hard services, cleaning, security, and catering.
Our mission is to make people and places the best they can be for our colleagues, customers, and communities, guided by our TRUE values:
- Trust
- Respect
- Unity
- Empowerment
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Why Work for OCS?
✅ Award-Winning Employer – Ranked 36th on Glassdoor’s Best Companies to Work For 2025 🚀 Digital Learning – The OCS Academy provides digital courses and career-growth resources 🙂 Retail Perks – Use the Hapi app for exclusive discounts, rewards, and wellbeing resources 📝 Professional Growth – 600+ live learners across UK & Ireland, offering further development 💰 Flexible Pay – Access earned wages early via the Wagestream app (contract-specific)
How to Apply
If you’re interested in joining a company that prioritises professional development, career progression, and inclusion, express your interest by applying! You can also sign up for job alerts to stay updated on new opportunities.
We are an equal opportunities employer, welcoming applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. Our team reflects diverse backgrounds, ensuring a truly inclusive and supportive workplace.
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