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Mitie Cleaning & Hygiene Services

Retail Security Officer.

Southampton
£13.23/hr
Posted 12 days ago
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Retail Security Officer – Various Shifts

Better places. Thriving communities.

Location: Various locations (shifts to be discussed at interview) Pay: £13.23 per hour (contracted hours)

Job Overview

Mitie is looking for an exceptional Retail Security Officer who can deliver outstanding customer service while maintaining a safe, crime-free shopping environment for customers and colleagues.

A current SIA licence or SIA Certificates would be beneficial (training may be provided in some cases).

Security Note: A full 5-year checkable employment/education history is essential. Failure to provide this may result in offer withdrawal or termination of employment.


Main Duties

  • Deliver industry-leading customer service
  • Deter violence and public order offences
  • Conduct patrols of the store
  • Monitor and utilise CCTV systems to reduce crime and stock loss
  • Liaise with store management teams and safety partners
  • Escalate issues to Police/law enforcement when appropriate
  • Wear body-worn CCTV to enhance safety and reduce crime

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Why you're a good match

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Benefits of Working With Mitie

Mitie provides a competitive benefits package tailored to support your lifestyle and career growth:

Core Benefits

  • Contracted hours (paid breaks)
  • Competitive £13.23 p/h
  • Annual leave entitlement
  • Pension scheme
  • Life insurance (coverage of £10,000 or an equivalent of your annual salary)
  • Free uniform supplied

Development & Training

  • Funded SIA re-licencing programme
  • Comprehensive induction training
  • Access to apprenticeships and progression opportunities
  • Diverse training programmes aligned with career growth

Flexible & Inclusive Benefits

  • Access to MiDeals (high street retailer discounts)
  • Cycle-to-work scheme
  • Virtual GP (telehealth support)
  • Salary Finance (advance pay, discounted loans)

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Recognition & Rewards

  • Mitie Stars programme
    • Monthly and annual prizes, including a top £10,000 reward
  • Team incentives & industry recognition

At Mitie, our team of 80,000 diverse employees drives excellence across facilities management, critical sectors including hospitals, schools, and government sites.

Commitment to Inclusion

Mitie is committed to an accessible recruitment process. If you have a disability or long-term condition requiring adjustments, please email Rsddisability@mitiegroup.com.

Together our diversity makes us stronger.

Join our Mitie Team – Apply Now.

Interested in a career change within Mitie? Share your experiences with others!

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Skills

Customer Service
Patrolling
CCTV Monitoring
Crime Prevention
Communication
Teamwork
Problem Solving
Conflict Resolution

Location

Southampton, England, United Kingdom

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