Mitie Cleaning & Hygiene Services
Retail Security Officer
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Retail Security Officer – LIDL-Bristol-Kingswood
Location:
LIDL - BRS-Kingswood Lidl - Kingswood Kingswood, Bristol BS15 8JD
Hours:
40+ hours per week
Shift Pattern:
Weekdays + Weekends
Overtime:
Additional shifts available across other LIDL stores in the Bristol area.
About The Role
We are looking for a professional and customer-focused Retail Security Officer to join our team at LIDL kingswood.
This role plays a key part in providing a safe and welcoming environment for customers and colleagues while helping to reduce loss and support the store's daily operations.
Key Responsibilities
- Conduct regular internal and external patrols of the store.
- Provide excellent customer service and assist customers where required.
- Deter and prevent theft, fraud, and anti-social behavior.
- Monitor for suspicious activity and respond appropriately.
- Complete accurate incident reports using company reporting systems.
- Liaise professionally with store management, colleagues, and emergency services when required.
- Maintain a visible and reassuring security presence throughout each shift.
- Follow all company policies and procedures.
Requirements
- Valid SIA Door Supervisor or Security Guard licence.
- Excellent communication and customer service skills.
- Reliable, punctual, and professional.
- Ability to remain calm and make sound decisions under pressure.
- Previous retail security experience is desirable but not essential.
Please note: Due to the location of this store and limited public transport links, applicants should ideally have access to their own vehicle or live within a reasonable commuting distance of the site.
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What We Offer
- Guaranteed 31.5 hours per week.
- Consistent weekly shift pattern.
- Opportunities for overtime across multiple LIDL stores in the Bristol area.
- Full uniform provided.
- Ongoing training and support.
- Opportunity to join a supportive and professional security team.
If you are reliable, customer-focused, and take pride in delivering a high standard of security, we would like to hear from you.
Our Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost, and much more!
- We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
- Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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Our Commitment to Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition, or hearing loss) and need us to make any reasonable adjustments, changes, or do anything differently during the recruitment process, please let us know by emailing at.
About Us
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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