Mitie Cleaning & Hygiene Services
Retail Security Officer
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Retail Security Officer
Better places, thriving communities.
Job Title: Retail Security Officer
Location: B&Q Harlow
CM20 2AB
Salary: £13.70 P/HR
Job Type: Full-Time / Permanent
About The Role
We are seeking a professional, vigilant, and customer-focused Retail Security Officer to join our team. The successful candidate will play a key role in maintaining a safe and secure environment for customers, staff, and company assets while delivering excellent customer service.
Key Responsibilities
- Monitor and patrol the retail premises to deter theft, vandalism, and other criminal activity.
- Conduct regular security checks of the store and surrounding areas.
- Observe and report suspicious behaviour or incidents.
- Respond promptly and appropriately to security incidents, emergencies, and alarm activations.
- Assist with loss prevention strategies and support stock protection measures.
- Complete accurate incident reports and maintain security logs.
- Provide a visible and reassuring presence for customers and employees.
- Work closely with store management and local authorities when required.
- Ensure compliance with company policies and health & safety procedures.
Requirements
- Valid SIA Door Supervisor or Security Guarding Licence (essential).
- Previous experience in retail security, loss prevention, or a similar security role preferred.
- Strong observational and communication skills.
- Ability to remain calm and professional under pressure.
- Good report-writing and record-keeping abilities.
- Customer service experience is advantageous.
- Flexible approach to working shifts, including weekends and public holidays where required.
- Complete all the in house and online Training module.
What We Offer
- Competitive pay rates.
- Ongoing training and development opportunities.
- Uniform provided.
- Career progression within a growing security organisation.
- Supportive management team.
- Employee recognition and reward programmes.
- We provide BWC, Tactical vest and Mobile phones
- Staff Discount card 20% off at B&Q DIY .com
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Ideal Candidate
The ideal candidate will be reliable, professional, and proactive, with a strong commitment to safeguarding people, property, and assets. You will be confident engaging with customers and staff while maintaining a high standard of security awareness at all times.
How To Apply
To apply, please send your CV along with a brief cover letter outlining your relevant experience to Khalil.Taibaoui1@mitie.com and apply online through the link.
Equal Opportunities Statement
We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds, experiences, and abilities.
Our Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
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Career Development
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
About Us
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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