Bayne's the Family Bakers
Retail Senior Sales Assistant
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Retail Senior Sales - Bowhill & Cardenden Shops (Multi-Site Role)
Purpose
To work alongside the Shop Manager and Assistant Manager as part of the management team supporting both Bowhill & Cardenden shops. Running the shop in their absence whilst promoting the company values. Giving moments of joy to our customers.
Shift Details
- Various shifts that will change week to week
- Includes weekends (when rostered on)
- Between 5:00 am and 5:00 pm - any 4 days from 7
- 20 hours per week (additional hours may be available)
Pay
£13.20 per hour plus an excellent benefits package (see below).
About Us
Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.
What You Will Do
- Prepare and serve customers with our award-winning range of bakery products.
- Set up and maintain counter and window displays.
- Resolve customer queries and complaints.
- Lead by example and live our values every day: Customer Focus, Respect, Continuous Improvement & Sustainability.
- Prioritize tasks and delegate duties to team members.
- Encourage positive workplace behaviors including attitude, integrity, appearance, and punctuality.
- Deliver and encourage a consistent and excellent customer experience.
- Maintain high standards including shop appearance and both the quality and availability of products.
- Key holder with responsibility for opening and closing the shop.
- Adhere to and promote compliance with company policies and legislation. This includes health & safety and food safety.
- Hold return to work meetings and documented discussions.
- Manage cash in line with company guidelines.
- Perform computer-related tasks, such as data entry and recording figures.
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About You
- Supervisory experience ideally in a food retail environment.
- Excellent communication and people skills with the ability to build positive relationships with customers and colleagues alike.
- Open, honest & approachable nature, with an ability to listen and empathize with colleagues and maintain confidentiality.
- Flexible to work various shifts across the shop opening hours.
- Basic computer and numeracy skills.
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What’s in it for You
- Generous colleague discount scheme, offering up to 50% off products sold in our shops.
- Free colleague meal when on shift.
- Excellent career prospects - we love to promote from within.
- A full list of benefits can be found on our website.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues, and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health, or offending background.
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