Mitie Cleaning & Hygiene Services
Retail Store Detective
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Retail Store Detective – LIDL
Location: Avonmouth Region (supporting multiple LIDL stores)
Pay Rate: £15.50 per hour
Hours: Full-time / Flexible – Rota varies to meet operational requirements
Join the Mitie Retail Security Team
We are looking for a professional, proactive, and highly motivated Retail Store Detective to join our LIDL contract covering the Avonmouth region. This is an exciting opportunity for an experienced security professional who enjoys working in a dynamic retail environment, helping to reduce loss, protect colleagues and customers, and support stores through effective loss prevention.
As a Store Detective, you will work across multiple locations, providing a discreet security presence while identifying and preventing theft, gathering evidence, and supporting stores with investigations and incident management.
Key Responsibilities
- Conduct covert and overt loss prevention activities.
- Detect, deter, and prevent theft, fraud, and dishonest activity.
- Identify repeat offenders and organised retail crime where appropriate.
- Produce accurate, detailed, and timely incident reports.
- Complete high-quality evidence gathering to support investigations.
- Carry out lawful apprehensions where appropriate and in line with company policy.
- Maximise stock recovery and ensure all recoveries are accurately recorded.
- Liaise professionally with store management and local police when required.
- Maintain excellent communication with the Operations Management team.
- Deliver outstanding customer service while maintaining a security-focused approach.
- Ensure all incidents are recorded using the company's reporting systems and completed to a high standard.
What We're Looking For
- A valid SIA Door Supervisor or Security Guard licence.
- Previous retail security or store detective experience is desirable.
- Strong observational skills and attention to detail.
- Excellent written communication and report-writing ability.
- Confidence in dealing with challenging situations professionally and calmly.
- A flexible approach to working hours and store locations.
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Essential Requirements
- Access to a reliable vehicle is essential, as the role involves travelling between stores throughout the Avonmouth region.
- Mileage reimbursement is provided for authorised business travel.
- Flexibility to work an evolving rota in line with client requirements and operational demands.
What We Offer
- £15.50 per hour.
- Mileage reimbursement.
- Ongoing training and development.
- Opportunity to work across a variety of LIDL stores within the region.
- Supportive management team.
- Career progression opportunities within the Mitie Retail Security division.
If you are an experienced retail security professional with a proactive mindset and a passion for loss prevention, we'd love to hear from you.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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