Ann Summers
Retail Store Manager
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Retail Store Manager
Store Manager (Fixed-Term, 12 Months) – Metro Centre Location
We’re looking for an inspiring and driven Store Manager to lead our METRO CENTRE store on a 12-month fixed-term contract—could this be you?
About the Brand: More Than Just Lingerie
You may know us as inventors of the Rampant Rabbit or as the go-to destination for must-have lingerie, but SO much more drives who we are:
- A brand that EMPOWERS with confidence and authenticity.
- A culture that PUSHES BOUNDARIES and embraces bold ideas.
- A team that thrives on MAKING IT HAPPEN—with inclusivity at our core.
Our success? Our talented people. They’re why our brand shines.
Key Responsibilities: Leading with Purpose
Commercial Leadership & Results-Driven Success
- Transform your retail store into a phenomenal success with mind-blowing KPI performances.
- Leverage all data and insights to drive actionable improvements and foster a results-driven culture.
- Set and exceed commercial targets with agility and strategic thinking.
Exceptional Customer Experience
- Craft a unik shopping experience that customers rave about to family and friends.
- Deliver amazing service that leaves a lasting impression.
People Leadership
- Recruit, motivate, and develop a remarkable retail team.
- Provide confident, professional leadership—especially in challenging situations.
- Create a supportive culture where everyone feels valued and empowered.
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Creative Vision & Merchandising
- Wow your customers with show-stopping visual merchandising (VM).
- Ensure our gorgeous collections take centre stage across the store.
Operational Excellence
- Set clear objectives, plan effectively, and delegate proactively.
- Mitigate risks and ensure a safe, well-organised workspace.
- Run the store like a clockwork—punctuality, efficiency, and smooth operations are key.
What You’ll Gain from This Role
A competitive salary of £35,000 per year, plus:
- KPI-related incentives and exciting team incentives.
- 29 days holiday (including bank holidays), plus an extra annual leave day (up to 34 days total).
- A paid birthday day off—because small perks matter!
- 50% staff discount on everything from lingerie to lifestyle products.
- Workplace Pension Scheme for long-term financial security.
- Life Assurance benefits.
- Season Ticket Loan scheme (if applicable).
- Access to our wellbeing programme through The Retail Trust.
- Thrive—our Learning & Development platform to grow your skills.
- Reward Gateway—exclusive discounts and shopping cashback offers.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
…and most importantly: the chance to work for a fantastic brand—that’s a perk in itself!
Who Are We Looking For?
Ideal candidates are currently Store Managers in Retail or Hospitality and:
- Have a passion for our brand and what we stand for.
- Bring energetic, inclusive, and commercially minded leadership.
- Align with our empowering, boundary-pushing culture.
Ready to take the next step? Apply with your CV and join us!
Our Commitment to Inclusion & Diversity
At Ann Summers, we’re proud to embed inclusion, diversity, and equality into every aspect of our business. We believe diverse teams create better outcomes, and we’re committed to building workplaces where everyone feels themselves.
Application Acknowledgment Note
Due to high application volumes, we may not be able to personally acknowledge every CV we receive. Successful candidates will be contacted directly to arrange further discussions.
We treat personal data with care—our GDPR policies ensure your details (if shared) will be in our system for 6 months only. If you’d like these deleted sooner, just let us know.
Apply today—your team is waiting!
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