Jollyes Pets
Retail Store Manager

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Retail Store Manager
Retail Store Manager – Jollyes Pets Chesterfield | Salary: £29,000 - £30,500 p.a. + bonus potential of up to £5k p.a. *
About the Role
Managing the daily operations of our Chesterfield store, including team management, store standards, stock management, and customer service to pet parents. This is a fantastic opportunity to join Jollyes Pets—a brand voted by Retail Week as "Best Retailer 2024" (£250m turnover) and included in the Sunday Times’ "Best Places to Work" list*.
Benefits
At Jollyes, we’re committed to supporting our colleagues through extensive benefits aligned with our passion for pets and people:
- Competitive salary (£29,000–£30,500 p.a.) plus bonus potential of up to £5k (subject to KPIs).
- Financial Wellbeing Package: Early earnings access, savings tools, and discounts.
- Retail Trust Membership: Counselling, wellbeing support, and financial guidance.
- Colleague Discounts: 800+ retailers’ treats, 30% off Jollyes products/services.
- Health & Wellbeing: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Pension Scheme: 8% total contribution (Employee 3%, Employer 5%).
- Additional Leave: Birthday, wedding, new pet days, and flexible holiday options.
- Family Leave: Enhanced maternity/paternity entitlements beyond statutory standards.
- Recognition & Rewards: "Top Dog Award" with bonus days off and perks.
- Lifestyle Benefits: Cycle-to-work scheme, discounted David Lloyd membership.
- Career Growth: Ongoing training and development opportunities.
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Responsibilities
Store Manager responsibilities include:
- Leading Team & Culture: Set standards for cleanliness, customer service, and positive workplace culture aligned with Jollyes Values (Genuine, Wise, Eager, Focused, Together).
- Operational Leadership: Oversee daily operations, KPIs, financial performance, and gross margin success.
- Pet Welfare: Prioritise pet care, responsible ownership, and sustainable practices.
- Customer Experience: Deliver exceptional service, showcase product knowledge (with on-the-job training).
- People Management: Recruit, train, develop teams, and ensure engagement and succession planning.
- Compliance: Maintain health & safety, legal standards, and regional communication alignment.
- Flexibility: Occasional out-of-hours or cross-store support required (own transport/UK driving license mandatory).


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Full-time, permanent position (40 hrs/week, 5–7 days).
About Jollyes Pets
Acclaimed UK pet retailer (>100 stores) with 50+ years of expertise, Jollyes is known for:
- Pioneering awards, including Retail Week Best Retailer and Sunday Times Best Places to Work.
- Age-inclusive employer (16+ welcome) and pet/planet-friendly with Pet Sustainability Coalition accreditation.
How to Apply
Ready to grow as a retail leader and contribute to Jollyes’ future success? Apply today—tina.me/jollyes-store-manager for your sought-after role!
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