Screwfix
Retail Supervisor
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Retail Supervisor
Retail Supervisor
About the Role
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening Hours
- Monday – Friday: 7am to 8pm
- Saturday: 7am to 6pm
- Sunday: 9am to 4pm
Responsibilities
What’s it Like to Be a Retail Supervisor?
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- Host: You’ll be the team leader, hosting in-store, setting the standard for great customer service. You’ll understand what your customers need, guide them to the right products, and make their experience super easy.
- Store standards: Ensure smooth operations by handling cash reconciliations, addressing customer queries, ensuring audit compliance, and managing stock efficiently.
- Part of the team: Join a team that takes pride in excellence, collaborates well, and enjoys the journey together!
Requirements
You Are…
- An experienced supervisor or duty manager with experience managing a small team in a fast-paced environment.
- Outstanding at customer service, capable of converting great service into sales.
- Inquisitive, always questioning and continuously improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest, and eager to work hard!
Benefits
Joining Screwfix means joining a growing team—full of support, opportunities, and fun!
Here’s what’s in it for you:
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- Competitive salary
- 28 days annual leave (increasing to 33 days with length of service, including Bank Holiday allowances)
- Award-winning company pension scheme (up to 14% employer contribution)
- Life coverage
- 20% discount on products at Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development opportunities
For more details, visit our LinkedIn, Instagram, or Twitter pages—we’re proud to be part of the tradespeople's team!
To apply, upload your CV and complete your application now.
Our hourly rates may include a location allowance, reviewed annually and subject to change.
Equality & Fairness Policy
We commit to equal opportunities, promoting based on merit, and offering inclusive training and development. We do not discriminate on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Need support or adjustments to apply? Contact us at careers@screwfix.com.
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Jessica, London
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